Technical Support Specialist
5 days ago
Job Summary
We are seeking a skilled Technical Support Specialist to join our team at Searchability®. As a key member of our technical support team, you will be responsible for providing expert-level support for our bespoke applications, with a focus on SQL Server and SQL queries.
About the Role
- Provide timely and effective support for technical issues related to our applications, including debugging and troubleshooting SQL queries and procedures.
- Work closely with the head of engineering to ensure all tickets are completed in a timely manner.
- Collaborate with the development team to resolve complex technical issues.
- Develop and maintain knowledge of our applications and technologies to provide expert-level support.
Requirements
- Strong skills in SQL Server and SQL queries.
- Experience in technical bespoke application support.
- ITIL certification.
- Excellent client-facing communication skills.
What We Offer
- Opportunity to work with a dynamic and rapidly expanding fintech company.
- Remote working options.
- Project ownership and autonomy.
- Pension, holidays, and other benefits.
About Us
Searchability® is a leading fintech company that is revolutionizing information flow in the asset management industry. We are a collaborative and entrepreneurial team that values mutual respect, accountability, and innovation.
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