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Technical Support Specialist

2 months ago

Liverpool, Liverpool, United Kingdom Searchability® Full time £35,000
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Searchability®. As a key member of our engineering team, you will be responsible for providing top-notch support to our clients and internal teams.

Key Responsibilities
  • Provide timely and effective support for technical issues related to SQL Server, bespoke applications, and other technical systems.
  • Work closely with the head of engineering to ensure all tickets are completed in a timely manner.
  • Collaborate with the US team to resolve technical issues and provide support.
  • Debug and troubleshoot complex SQL queries, joins, and procedures.
  • Communicate effectively with clients and internal teams to resolve technical issues.
Requirements
  • Strong background in technical bespoke application support.
  • Excellent skills with SQL, including queries, joins, and procedures.
  • Experience with ITIL and SQL Server.
  • Excellent communication and problem-solving skills.
What We Offer
  • A dynamic and rapidly expanding fintech company.
  • Opportunities for professional growth and development.
  • A collaborative and supportive team environment.
  • A competitive salary and benefits package.