Customer Support Engineer
2 months ago
We are seeking a highly-motivated Graduate Engineer to join our Managed Services team at Smarter Grid Solutions Ltd. as a Customer Support Engineer.
The successful candidate will provide 2nd tier technical support for customers and Smart Grid deployments, generate monthly operational reports, analyse data, and identify system tools to provide proactive customer support and improve system performance.
Responsibilities- Provide technical support for customers and Smart Grid deployments
- Generate monthly operational reports
- Analyse data to identify system tools for proactive customer support
- Monitor infrastructure and take corrective action as necessary
- Liaise with Development, Integration and Project Management teams for support
- Provide feedback to team leaders to improve system and services
- HND/BSc/BEng/MSc/MEng in electrical engineering, industrial control, computer science or similar discipline
- Excellent written and verbal communication skills
- Strong analytical and problem-solving skills
- Experienced in helpdesk systems and customer support issues
Estimated Salary: £35,000 - £45,000 per annum, dependent on experience.
-
Product Assurance Engineer
2 weeks ago
Glasgow, Glasgow City, United Kingdom The Engineer Full timeWe are seeking a highly skilled Product Assurance Engineer to join our team at The Engineer. As a key member of our Product Safety team, you will be responsible for ensuring the safety and integrity of our products through the development and implementation of effective safety processes and procedures.About the JobThe ideal candidate will have a strong...
-
Customer Network Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom M Group Services Limited TA Magdalene Limited Full timeJob DescriptionWe are looking for a highly skilled Customer Network Support Specialist to join our team.As a key member of our NOC team, you will be responsible for delivering proactive network monitoring, implementing corrective action, and ensuring optimal network performance.You will provide remote support to Field Engineers working on faults and...
-
Technical Support Engineer
2 weeks ago
Glasgow, Glasgow City, United Kingdom Workonblockchain Full timeWe are seeking a highly skilled Technical Support Engineer to join our team at McQueens Dairies. As a key member of our IT department, you will play a crucial role in supporting our customers and ensuring high-quality service delivery.About the RoleThis is an exciting opportunity to work with cutting-edge technology, including Microsoft 365, Azure, and...
-
Technical Support Engineer
4 months ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £30,000 - £45,000Job Title: Field Service EngineerBeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Glasgow. As a key member of our team, you will be responsible for providing on-site installation, maintenance, and repair services to our clients.Key Responsibilities:Install and maintain technical...
-
Technical Support Engineer
3 weeks ago
Glasgow, Glasgow City, United Kingdom Smarter Grid Solutions Ltd. Full timeJob DescriptionWe are seeking a highly motivated and detail-oriented Technical Support Engineer to join our Managed Services team at Smarter Grid Solutions Ltd.About the RoleThe successful candidate will provide 2nd tier technical support for customers and Smart Grid deployments, generate monthly operational reports, and analyse data to identify system tools...
-
Customer Support Coordinator
4 weeks ago
Glasgow, Glasgow City, United Kingdom Anderson Knight Full timeCustomer Support Coordinator Job Summary:We are recruiting for a Customer Support Coordinator position on behalf of our client, a reputable financial services company. The successful candidate will be responsible for providing specialist support and collections activities to vulnerable customers and those in arrears.Key Responsibilities:Support vulnerable...
-
Installation and Support Engineer
3 weeks ago
Glasgow, Glasgow City, United Kingdom GTS International Ltd Full timeAbout the RoleGTS International Ltd is currently seeking a highly skilled Field Installation Engineer to join our team.The successful candidate will have a strong background in electrical engineering and installation, with excellent problem-solving skills and the ability to work effectively in a team.Main Responsibilities:Install and commission equipment at...
-
Technical Engineering Support
3 weeks ago
Glasgow, Glasgow City, United Kingdom BlueGate Consulting Full timeAbout Our TeamWe are seeking a highly skilled Technical Engineering Support specialist to join our team in Glasgow. This role involves creating CAD drawings and assisting customers.Responsibilities:Support customer orders from initial stages to completion.Update and maintain 3D models and drawings.Assist in specifying necessary equipment for orders.Develop...
-
Customer Support Professional
4 weeks ago
Glasgow, Glasgow City, United Kingdom CV-Library Full timeJob Title: Customer Support ProfessionalAt CV-Library, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Professional. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences.The successful candidate will possess strong communication skills, both...
-
Customer Support Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Hydrogen Group Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Hydrogen Group. This role involves providing exceptional customer service and support to our clients, answering their queries, resolving issues, and handling complaints.As a key member of our Customer Service Team, you will be responsible for maintaining a positive...
-
Customer Support Coordinator
3 weeks ago
Glasgow, Glasgow City, United Kingdom Trespass Full timeTrespass, a leading e-commerce company, seeks an experienced Customer Support Coordinator to join their team. As a key member of the customer support team, you will play a vital role in delivering exceptional customer experiences across various channels.About the RoleThe ideal candidate will possess excellent interpersonal and communication skills, both...
-
Customer Support Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Miller Homes Limited Full timeJob DescriptionWe are seeking a dedicated and professional CUSTOMER SUPPORT SPECIALIST to join our team at Miller Homes Limited. As a key member of our customer support team, you will play a vital role in delivering exceptional service during the post-completion customer journey.Responsibilities:Conduct thorough inspections in new homes to identify defects,...
-
Customer Support Specialist
4 months ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Glasgow, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Support Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Barclays Bank PLC Full timeAbout the RoleWe are seeking a Customer Support Specialist to join our Retail Banking team at Barclays Bank PLC. As a key member of our team, you will be responsible for providing exceptional customer service to our clients through multiple communication channels.Job Description:Provide personalized support to customers through phone, email, and chat.Resolve...
-
Customer Support Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Miller Homes Ltd Full timeAbout Miller Homes Ltd: Our company prides itself on delivering exceptional homes and investing in our employees' growth. We foster a supportive work environment, valuing hard work, trust, and enthusiasm.We are seeking an experienced Customer Support Manager to provide a smooth customer experience from the moment they move in. As CSM, you will play a vital...
-
Technical Support Engineer
4 weeks ago
Glasgow, Glasgow City, United Kingdom Rullion Limited Full time**Job Overview:**Rullion Limited is currently recruiting for a Technical Support Engineer to join our team in Glasgow. This is a contract role, and the successful candidate will work closely with the Production, Technical, and Performance teams.The primary responsibility of this role is to provide technical support for the maintenance team on site and at...
-
Mechanical Engineer Support Professional
4 weeks ago
Glasgow, Glasgow City, United Kingdom Thornhvac Ltd Full timeThornhvac Ltd is seeking a talented Mechanical Engineer Support Professional to join their team in Glasgow. In this dynamic role, you will be responsible for providing technical advice and support to customers on HVAC systems.The successful candidate will have a strong understanding of CAD and 3D modelling software, as well as excellent communication skills....
-
Technical Field Support Engineer
4 weeks ago
Glasgow, Glasgow City, United Kingdom RECRUITMENTiQ Full timeWe are seeking a highly skilled Technical Field Support Engineer to join our Edinburgh-based copier team at RECRUITMENTiQ. As a key member of our team, you will provide technical support for photocopiers and other office equipment.Job OverviewThe successful candidate will have a keen interest in hands-on engineering and current technologies. You will work...
-
Structural Support Engineer
1 week ago
Glasgow, Glasgow City, United Kingdom Inoh People Ltd Full timeAbout this OpportunityWe are currently looking for a talented Structural Support Engineer to join our team. As a key member of our Sales Team, you will play a vital role in supporting our customers and delivering exceptional results.In this exciting opportunity, you will have the chance to develop your technical skills and expertise while working closely...
-
Customer Support Associate
4 weeks ago
Glasgow, Glasgow City, United Kingdom Lloyds Bank plc Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Associate. As a key member of our branch-based team, you will provide exceptional service to our customers, helping them with their financial needs and providing support in a fast-paced environment.Key Responsibilities:Provide excellent customer service,...