Customer Support Coordinator

3 weeks ago


Glasgow, Glasgow City, United Kingdom Trespass Full time

Trespass, a leading e-commerce company, seeks an experienced Customer Support Coordinator to join their team. As a key member of the customer support team, you will play a vital role in delivering exceptional customer experiences across various channels.

About the Role
  • The ideal candidate will possess excellent interpersonal and communication skills, both written and spoken.
  • A proven track record of handling customer complaints and providing solutions or alternatives within time limits is essential.
Key Responsibilities
  • Deliver outstanding customer service on every interaction.
  • Handle customer escalations and complaints as the first point of contact.
  • Process returns and exchanges efficiently.
  • Manage order processing and administration tasks with precision.
What We Offer

In exchange for your experience and expertise, we offer a competitive salary based on fit and determined at the point of offer, approximately £25,000 - £30,000 per annum, depending on qualifications and experience. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.



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