Customer Support Coordinator

5 days ago


Glasgow, Glasgow City, United Kingdom Anderson Knight Full time

Customer Support Coordinator Job Summary:

We are recruiting for a Customer Support Coordinator position on behalf of our client, a reputable financial services company. The successful candidate will be responsible for providing specialist support and collections activities to vulnerable customers and those in arrears.

Key Responsibilities:

  • Support vulnerable customers through specialist collections activities.
  • Provide individualised support to customers to achieve positive outcomes.
  • Manage forbearance cases and update agreements.
  • Communicate effectively with customers and maintain accurate records.
  • Ensure compliance with regulatory requirements and internal policies.
  • Negotiate realistic repayment plans with customers.

Essential Skills and Qualifications:

  • Experience working with vulnerable customers.
  • Knowledge of FCA regulations.
  • Excellent communication and negotiation skills.
  • Flexible and detail-oriented with strong teamwork abilities.

This is a fantastic opportunity for a customer-focused professional to make a real difference.

Estimated Salary: £25,800 - £31,900 per annum.



  • Glasgow, Glasgow City, United Kingdom PDA Search and Selection Ltd Full time

    PDA Search and Selection Ltd is looking for a Customer Service Coordinator to join our team. This full-time role comes with a salary of £24,000 - £29,000 per year.About the Role:As a Customer Service Coordinator, you will be responsible for providing excellent customer service, responding promptly and professionally to customer inquiries, and working...


  • Glasgow, Glasgow City, United Kingdom Crew Clothing Full time

    Key ResponsibilitiesWe are seeking a Customer Experience Coordinator to join our team at Crew Clothing. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and creating a shopping experience that delights customers.The ideal candidate will have a strong background in customer service, with...


  • Glasgow, Glasgow City, United Kingdom Resource Data Management Ltd Full time

    Job Description: Customer Returns CoordinatorAs a Customer Returns Coordinator at Resource Data Management (RDM) Ltd, you will play a crucial role in ensuring seamless customer returns, repairs, and exchanges processes. You will act as the primary interface between customers, technical support, and internal departments.About the Job:Manage and process...


  • Glasgow, Glasgow City, United Kingdom Girl's Schools Association Full time

    **Job Description:**We are looking for a skilled and experienced Customer Experience Coordinator to join our team at the ESMS Sports Centre.In this role, you will be the first point of contact for customers, providing a warm and welcoming experience that exceeds their expectations.You will be responsible for helping customers get the best experience on every...


  • Glasgow, Glasgow City, United Kingdom Hitachi Automotive Systems Americas, Inc. Full time

    Job Summary:We are seeking a highly organized and detail-oriented Project Support Coordinator to join our team in Glasgow, Scotland. The successful candidate will be responsible for updating training matrices, maintaining quality assurance documentation, and recording project progress and performance metrics.About the Role:This is an excellent opportunity to...


  • Glasgow, Glasgow City, United Kingdom Orion Electrotech Full time

    Orion Electrotech is seeking an experienced Electrical Operations Specialist to join our team as an Installation and Support Coordinator. This exciting opportunity will see you work closely with project management to deliver projects on time and within budget.You'll be responsible for planning, organising, and supervising the day-to-day delivery of...


  • Glasgow, Glasgow City, United Kingdom Persimmon plc. Full time

    About Persimmon Homes West ScotlandWe're a FTSE 250 listed company and a leading UK house builder, serving local communities across the country. Our Head Office is based in Glasgow, and we have a vacancy for a full-time Customer Service Coordinator to join our team.">This exciting opportunity offers a competitive salary of £28,000 - £30,000 per annum,...


  • Glasgow, Glasgow City, United Kingdom Sureserve Group Full time

    Job Overview:The Customer Relationship Coordinator will play a key role in ensuring the smooth running and progress of projects, by building and maintaining positive relationships with customers, sub-contractors, client representatives and the Sureserve Group team members.Key Responsibilities:This is a field-based role, requiring a UK driving licence.The...


  • Glasgow, Glasgow City, United Kingdom Anderson Knight Full time

    Job Description:We are seeking a skilled Support Services Coordinator to join our Customer Services Team at Anderson Knight. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.In this role, you will work closely with our Team Leader to ensure that all customer interactions are handled...


  • Glasgow, Glasgow City, United Kingdom Northern Marine Full time

    The Administrative Support Coordinator will play a pivotal role in the success of Northern Marine, supporting the delivery of exceptional services to clients and cadets.As an integral member of the team, this individual will be responsible for providing administrative support across various aspects of the department's operations, including organisation of...


  • Glasgow, Glasgow City, United Kingdom Jenson Fisher Consulting Ltd Full time

    About the Role:This Sales Support Coordinator position is an exciting opportunity to join our team at Jenson Fisher Consulting Ltd and contribute to the success of our sales operations. As a key member of the sales team, you will be responsible for supporting the sales process, maintaining customer relationships, and ensuring the smooth delivery of...


  • Glasgow, Glasgow City, United Kingdom CV-Library Full time

    Improve Customer Experience through Operational ExcellenceWe are seeking an experienced Logistics Support Coordinator to join our team at the Glasgow Timber branch. In this role, you will be responsible for maintaining stock levels, ensuring timely order fulfillment, and delivering exceptional customer service.About the Job:Accurately manage stock levels,...


  • Glasgow, Glasgow City, United Kingdom Keane Premier Support Services South Lanarkshire Full time

    Job SummaryWe are seeking an experienced Accounts and Payroll Assistant to join our finance team at Keane Premier Group in South Lanarkshire. This is an exciting opportunity for a highly skilled professional to contribute to the success of our company.The successful candidate will be responsible for processing sales invoices, managing the purchase ledger,...


  • Glasgow, Glasgow City, United Kingdom CV-Library Full time

    CV-Library is seeking an Administrative Support Coordinator to join our Recruitment Team in Eurocentral. The ideal candidate will have excellent communication and interpersonal skills, with a focus on providing exceptional customer service.In this role, you will work closely with the Recruitment Team to ensure that candidates receive a seamless and efficient...


  • Glasgow, Glasgow City, United Kingdom CV-Library Full time

    Job DescriptionWe are seeking an experienced Marketing Coordinator to join our team at the west end of Edinburgh.Estimated Salary: £28,500 - £29,000 per annum.This role involves providing administrative support to our Business Development Director and maintaining the firm's CRM database.You will be responsible for developing social media content,...


  • Glasgow, Glasgow City, United Kingdom JOB Consultancy Full time

    As a Logistics Coordinator - Customer Service, you'll play a key role in ensuring our clients receive the best possible service. This involves working closely with drivers to optimize routes and meet service level agreements.You'll need previous experience in transport planning, ideally within a fast-paced environment, and be able to communicate effectively...


  • Glasgow, Glasgow City, United Kingdom The New Homes Group Full time

    About the RoleWe are seeking a highly organized and communicative Customer Service Operations Coordinator to join our team at The New Homes Group in Glasgow City Centre or Dundonald, Kilmarnock. This is an exciting opportunity to work with a dynamic team and contribute to the success of our residential property surveying firm.About YouTo be successful in...


  • Glasgow, Glasgow City, United Kingdom ACES Full time

    Are you looking for a rewarding career in healthcare administration? As a Waiting List Coordinator at ACES, you will play a vital role in ensuring the smooth operation of our ophthalmic care services. With competitive salary and opportunities for growth and development, this is an excellent chance to join a global organisation.We are committed to delivering...


  • Glasgow, Glasgow City, United Kingdom C-Change Scotland Full time

    C-Change Scotland is seeking a Support Coordinator for Darren, an individual with complex needs who requires ongoing support to live his good life.The successful candidate will have experience working with individuals with learning disabilities and autism, and will be able to provide coordinated support to enable Darren to engage in his preferred...


  • Glasgow, Glasgow City, United Kingdom Victim Support Scotland Full time

    We are recruiting for Relief Support Co-ordinators to support our team across Scotland.About the RoleRelief Support Co-ordinators provide cover over weekdays, evenings and weekends. Shifts are offered when they are available, but there is no obligation to accept work.LocalitiesEdinburgh, Lothian and Borders localityHighlands and Islands locality (Inverness,...