Customer Service Representative
7 days ago
Are you passionate about the outdoors and providing excellent customer service? We are seeking a highly motivated and enthusiastic Sales Assistant to join our team at Cotswold Outdoor, part of the Outdoor and Cycle Concepts group.
About UsCotswold Outdoor is one of the UK's largest outdoor retailers, offering a wide range of products from world-leading brands. As a member of our retail team, you'll be working alongside like-minded people and our ever-growing customer base. Our mission is to support outdoor enthusiasts by providing excellent customer service and promoting sustainability.
Salary & BenefitsWe offer a competitive salary of £11.68 per hour (£9.47 for under 21's), with opportunities for bonuses up to £750 per annum. You'll also receive 40-60% discount across our range of products, as well as up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday. Plus, enjoy access to Perkbox, allowing you to save money all year round.
Job DescriptionAs a Sales Assistant, you'll play a vital role in creating a premium and inclusive shopping experience for our customers. Your key responsibilities will include:
- Creating a welcoming and knowledgeable presence on the shop floor
- Assisting customers with product information and advice
- Maintaining a clean and organized store environment
- Participating in training opportunities to develop your skills and knowledge
- Identifying opportunities for add-on sales
To succeed in this role, you'll need:
- A passion for providing excellent customer service
- Strong communication and organizational skills
- A willingness to learn about all things outdoors
We're looking for someone who shares our values and is committed to delivering outstanding results. If you have a positive attitude, a love for the outdoors, and a desire to make a real difference, we'd love to hear from you.
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