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Laboratory Product Support Specialist
1 month ago
We are seeking a skilled Laboratory Product Support Specialist to join our team at https://www.energyjobline.com/sitemap. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring seamless implementation of our Optimall Inventory system across multiple sites.
Key Responsibilities:
- Manage the implementation of the Optimall Inventory system, coordinating with stakeholders to ensure timely delivery.
- Provide comprehensive training and support to users, conducting gap analyses, and developing improvement plans.
- Monitor inventory levels, conduct regular stock audits, and ensure key performance indicators (KPIs) are met.
- Analyse data to optimize stock levels and maintain accurate inventory records.
- Develop and maintain strong customer relationships, ensuring high levels of satisfaction and responsiveness to issues.
- Support change management efforts to facilitate system adoption and usage improvements.
Requirements:
- Degree in a technical or scientific field, with knowledge of IT systems.
- Experience in NHS organisations (pathology, pharmacy, procurement) and managing IT systems for data management.
- Proven skills in change management, project management, and problem-solving.
- Full UK/EU driving license and access to a vehicle.
What We Offer:
- Hybrid (2/3 days in office), providing flexibility when able
- Free parking onsite
- Fun company events
- 25 days holiday per annum + recognised bank holidays
Location: Manchester Region (Field Based and Hybrid)
Salary: £20.08 (PAYE) per hour OR £27.62 (UMB) per hour
Full Time: 12 Month Contract (inside or IR35)
