Cosmetics Sales Support Specialist

2 weeks ago


Manchester, United Kingdom Eurofins UK Product Testing Services Full time

Job Summary:

This role involves providing exceptional customer support and ensuring seamless communication between clients and the sales team.

As a Cosmetics Sales Support Specialist, you will be responsible for managing external sales mailboxes, allocating and responding to enquiries, and following up with relevant team members.

Key Responsibilities:

  • Provide administrative support to the sales team, including quote generation, proposal creation, and data entry.
  • Coordinate client requests, including NDAs, supplier documentation, and appointment arrangements.
  • Respond to customer inquiries via phone, email, or text, resolving issues promptly and efficiently.
  • Update CRM records accurately and maintain data integrity.
  • Collaborate with the sales team to ensure effective communication and follow-up with clients.

Requirements:

  • Educated to GCSE Level
  • Proven experience in customer-facing roles or sales
  • Excellent communication and organizational skills
  • Ability to work effectively in a team environment
  • Familiarity with CRM systems

Benefits:

  • Average salary £25,000 - £30,000 per annum
  • Ongoing training and development opportunities
  • Pension scheme and life assurance
  • Health cash plan and employee assistance programme
  • Generous holiday entitlement

Company Overview:

Eurofins UK Product Testing Services is a leading provider of laboratory testing services. We offer a supportive and dynamic work environment with opportunities for career growth and development.


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