Retail Manager
3 weeks ago
Job Summary
We are seeking a dynamic and inspirational Retail Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets.
This is an exceptional opportunity for you to be Chief Executive Officer of your own store/counter. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
Key Responsibilities
- Lead, coach and develop a team of Retail Artists to achieve sales, customer service and operational targets
- Create and execute an agile business plan to recruit and retain customers
- Develop and implement in-store events to drive sales and customer engagement
- Manage customer relationships and provide exceptional customer service
- Oversee inventory management, cash reconciliation and facilities management
Requirements
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours
- Proficient in Microsoft office
- Proof of right to live and work in the country
Benefits
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
About Us
Bobbi Brown Cosmetics is a leading prestige beauty company with a commitment to empowering our customers with the skill and know-how to be the best version of themselves. We create makeup for everyone with a skin-true-fresher match that corrects in one step enabling you to live your beauty truth.
We are a people-first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.
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