Retail Operations Manager

1 week ago


Manchester, United Kingdom POP MART Full time
Retail Store Manager

We are seeking a highly motivated Retail Store Manager to lead and oversee operations at our new Manchester store. This is a key leadership role responsible for managing all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART's standards.

The ideal candidate will have a proven track record of success in retail management, preferably in a similar industry, with strong leadership skills, excellent communication abilities, and a passion for retail management.

Responsibilities

  • Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision
  • Develop and implement strategies to achieve sales targets and improve store performance
  • Train, mentor, and supervise the sales team, ensuring they adhere to company policies and procedures
  • Manage visual merchandising, ensuring the store's tidiness and cleanliness are maintained at the highest level
  • Lead recruitment efforts, evaluate potential candidates' performance, and train new team members
  • Perform administrative tasks such as rota scheduling, payroll management, and sales reporting

Why Work with Us?

At POP MART, we offer a dynamic and multicultural work environment where you can expect to:

  • Gain valuable professional experience covering the entire retail life cycle
  • Have the opportunity to work with people from different countries and cultures in a collaborative environment
  • Receive structured customer service, retail operations, and product training

We offer our employees:

  • Selected POP MART toys as appreciation gifts every month
  • A structured bonus/commission scheme in line with the company's and the individual's performance
  • Comprehensive training and development programs
  • Regular team social events
  • Paid rest breaks

Apply Now

If you are a motivated and experienced retail professional looking for a new challenge, please apply with your updated CV via the "Apply Now" button or email to uk.hr@popmart.com.



  • Manchester, United Kingdom The Retail Appointment Live Full time

    As a Store Manager at The Retail Appointment Live, you will be responsible for leading a team of retail professionals in driving exceptional customer service and sales results. This role requires a strong leader who can manage store operations, motivate team members, and identify areas for improvement.Key Responsibilities:Lead a team of retail professionals...


  • Manchester, United Kingdom Fashion & Retail Personnel Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Fashion & Retail Personnel. As a key member of our retail leadership team, you will be responsible for supporting the Store Manager in leading the team and ensuring an exceptional customer experience in one of our flagship locations.Key...


  • Manchester, United Kingdom City Football Group Full time

    Job Title: Retail ManagerManchester City Football Club is seeking a highly motivated and experienced Retail Manager to join our team. As a key member of our retail operations, you will be responsible for driving sales growth, improving customer experience, and developing strategic plans to enhance our retail presence.Key Responsibilities:Develop and...


  • Manchester, United Kingdom Iceland Full time

    Role OverviewAt Iceland, we're looking for a skilled Retail Operations Manager to join our team. This is a permanent position that requires a passion for retail and a hands-on approach.As a Retail Operations Manager, you'll work closely with the Store Manager and the wider store team to deliver exceptional business standards. Your key responsibilities will...


  • Manchester, United Kingdom C2 Recruitment Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading and supporting a team of merchandisers and replenishers in carrying out tasks required by our clients.The ideal candidate will have excellent communication skills, be able to make...


  • Manchester, United Kingdom Archie's Operations Full time

    Archie's Operations is seeking a highly skilled Area Chef to lead our kitchen operations.About the Role:Lead all aspects of the kitchen operation, ensuring high-quality menu delivery and staff motivation.Implement and monitor food safety and health and safety policies.Monitor and coach in-store kitchen teams to minimize food waiting times, improve food...


  • Manchester, United Kingdom Sodexo Full time

    Job OverviewAs a Retail Supervisor at Sodexo, you will play a vital role in overseeing the daily operations of our retail business, ensuring that customers receive exceptional service and that store operations run smoothly. Your responsibilities will include managing stock levels, maintaining a clean and welcoming environment, and providing excellent...


  • Manchester, United Kingdom Iceland Full time

    Role OverviewWe are seeking a highly motivated and organized individual to join our team as a Supervisor at Iceland. As a key member of our store team, you will be responsible for delivering exceptional customer service, managing store operations, and driving sales growth.Key ResponsibilitiesManage store availability and ensure seamless customer...


  • Manchester, United Kingdom Sodexo Full time

    Lead with Empathy in a Dynamic EnvironmentAs a Retail Supervisor at Sodexo, you will be responsible for overseeing retail operations, supporting the retail team, and delivering exceptional customer service to patients, visitors, and staff at Manchester University NHS Foundation Trust.Key Responsibilities:Maintain adequate supplies and products to meet...


  • Manchester, United Kingdom 3Search Full time

    Job Title: General ManagerJob Summary:We are seeking a highly experienced General Manager to lead our retail operations and drive commercial growth. The successful candidate will have a proven track record of managing teams and developing operational strategies to enhance productivity and efficiency.Key Responsibilities:Oversee day-to-day operations to...


  • Manchester, United Kingdom 3Search Full time

    Job Title: Retail Operations DirectorJob Summary:We are seeking a highly skilled Retail Operations Director to join our team at 3Search. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our retail business, ensuring smooth and efficient processes, and driving strategic growth in all areas of retail,...


  • Manchester, United Kingdom B&M Retail Full time

    We are currently recruiting for a Retail Security Professional to join our store team in the North West region.No prior experience is necessary as comprehensive training will be provided – we want to hear from candidates with excellent communication skills, commitment and drive.As Retail Security Professional, you will work closely with our Store...


  • Manchester, United Kingdom Lidl in Deutschland Full time

    SummaryLidl seeks a Retail Shift Manager to maintain high standards in our stores. This role requires strong leadership and problem-solving skills to motivate the team and ensure smooth operations.Responsibilities:Motivate and support the team, adhering to our Leadership and Company Principles.Solve problems effectively and delegate tasks to ensure efficient...


  • Manchester, United Kingdom Lidl in Deutschland Full time

    About the RoleLidl is seeking a highly motivated and organized Retail Shift Manager to join our team. As a key member of our store leadership, you will be responsible for maintaining high standards, motivating your team, and ensuring the smooth operation of the shop floor.Key ResponsibilitiesMotivate and support your team, utilizing our Leadership and...


  • Manchester, United Kingdom Frasers Group Full time

    Company DescriptionFrasers Group has been delivering comfort up and down the country for over ten years, pushing the boundaries of traditional retail environments with a strong focus on design, innovation, and customer satisfaction. As one of the leading players in the industry, we continue to grow and seek motivated and experienced individuals to join our...


  • Manchester, United Kingdom Tonic Talent Full time

    **Head of Retail Operations - £50,000 - Premium Venue** Why should you join our client's venue as Head of Retail Operations? - Salary of £50,000 per annum plus company bonus - You will work with a talented and creative team who have exceptional standards - The team and business owners are genuinely passionate about delivering best in class service...


  • Manchester, United Kingdom https:jobs-redefined.cositemap Full time

    Unlock Your Potential as a Retail Store ManagerWe are seeking a highly motivated and results-driven Retail Store Manager to join our team in our flagship store. As a key member of our retail operations team, you will be responsible for driving sales and profitability in store, while providing an exceptional customer experience.Key Responsibilities:• Lead...


  • Manchester, United Kingdom Sodexo Full time

    Job OverviewAs a Retail Supervisor at Sodexo, you will play a key role in overseeing our retail operations and providing exceptional customer service to patients, visitors, and staff at Manchester University NHS Foundation Trust. Your daily interactions will have a positive impact on the hospital experience, making a difference in the lives of those you...


  • Manchester, United Kingdom The People Pod Full time

    Customer Focused OpportunityAre you a motivated and enthusiastic retail professional looking for a new challenge? We are seeking a skilled Assistant Manager to join our team at The People Pod. As a key member of our retail team, you will be responsible for leading a team to deliver exceptional customer service and driving sales growth.With a focus on...

  • Area Manager

    3 weeks ago


    Manchester, United Kingdom Archie's Operations Full time

    Area Chef Job DescriptionArchie's Operations is seeking an experienced Area Chef to lead our kitchen operations in Manchester City Centre and other sites in the UK. As an Area Chef, you will be responsible for delivering high-quality menu items, implementing food safety and health policies, and motivating our kitchen teams to achieve our high standards.Key...