Receptionist - Frontline Desk Support

1 week ago


Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

About the Role

We are seeking a well-organised and customer-focused individual to join our team as a Receptionist at the Leicester Royal Infirmary. This is a temporary position to cover maternity leave.

Key Responsibilities

The successful candidate will be the first point of contact for all visitors to the Reception Desks, providing excellent communication skills and a good telephone manner. They will also be responsible for managing the Hospital Reception Desk, operating between the hours of 0800-2000, with flexibility required to cover annual leave and sickness.

Requirements

We are looking for a team player with excellent interpersonal skills, who has experience of working in a customer-focused environment or similar role. The ideal candidate will have GCSE English & Maths and accurate keyboard skills, with a minimum of 2 years' experience in a Reception Role or similar. Full training will be provided.

About Us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years. We have four primary goals: high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence. We will embed health equality in all we do, taking active steps to reduce the avoidable differences in healthcare that some people face.

Person Specification

  • Team Player
  • Communication Skills
  • Customer Focus
  • Problem Solving


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