Administrative Support Specialist

12 hours ago


Southall, Greater London, United Kingdom Ad Warrior Ltd Full time
Job Title: Business Service Officer

Salary: £37,068 - £38,058 per annum inclusive (Grade 7)

About the Role

We are seeking an experienced Business Service Officer to join our team. The successful candidate will provide administrative support and assist with housing and homelessness services.

Key Responsibilities
  • Provide general administrative assistance to the housing and homelessness teams, including managing paperwork, compiling reports, scheduling appointments, and responding to inquiries.
  • Process housing benefit and welfare benefit applications in accordance with legislation and policies. Stay up-to-date on changes to relevant laws and regulations.
  • Liaise with landlords and temporary accommodation providers to secure housing for clients. Negotiate contracts and rental agreements.
  • Work closely with other team members to ensure efficient operations and high-quality service for clients seeking housing assistance.
Requirements
  • Experience in an administrative role, preferably in the housing sector.
  • Excellent knowledge of housing and homelessness legislation, welfare benefits, and local authority practices.
  • Strong organisational skills with great attention to detail. Ability to manage multiple tasks efficiently. Empathetic with excellent communication skills. Ability to liaise professionally with clients and external partners.
  • Proactive self-starter who takes initiative but can also work as part of a busy team.


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