Technical Service Operations Manager
2 days ago
About the Opportunity
We are looking for a highly motivated and experienced Technical Service Operations Manager to join our team in Swindon. As a key member of our technical service operations team, you will be responsible for leading a team of IT support specialists, ensuring seamless service delivery, and driving continuous improvement.
The successful candidate will have a strong background in IT support, with experience in team leadership, problem management, and process improvement. A degree in computer science or a related field is preferred.
Key responsibilities include:
- Leading a team of IT support specialists
- Developing and implementing problem management processes and procedures
- Collaborating with internal teams to ensure seamless service delivery
- Maintaining accurate records of incidents and problems
- Driving continuous improvement through process analysis and implementation
Our competitive salary and benefits package reflects the importance we place on attracting and retaining top talent. We offer a range of benefits, including a comprehensive health insurance plan, retirement savings program, and generous paid time off.
Salary Estimate: £80,000 - £100,000 per annum
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