Technical Service Operations Manager

2 days ago


Swindon, Swindon, United Kingdom Edenred Full time

About the Opportunity

We are looking for a highly motivated and experienced Technical Service Operations Manager to join our team in Swindon. As a key member of our technical service operations team, you will be responsible for leading a team of IT support specialists, ensuring seamless service delivery, and driving continuous improvement.

The successful candidate will have a strong background in IT support, with experience in team leadership, problem management, and process improvement. A degree in computer science or a related field is preferred.

Key responsibilities include:

  • Leading a team of IT support specialists
  • Developing and implementing problem management processes and procedures
  • Collaborating with internal teams to ensure seamless service delivery
  • Maintaining accurate records of incidents and problems
  • Driving continuous improvement through process analysis and implementation

Our competitive salary and benefits package reflects the importance we place on attracting and retaining top talent. We offer a range of benefits, including a comprehensive health insurance plan, retirement savings program, and generous paid time off.

Salary Estimate: £80,000 - £100,000 per annum


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