Technical Service Engineer

1 month ago


Swindon, Swindon, United Kingdom Omega Resource Group Full time

**IT 2nd Line Technical Service Engineer Position**

We are looking for a motivated and experienced IT professional to fill the role of IT 2nd Line Technical Service Engineer in Swindon. This is an exciting opportunity to join our dynamic team and contribute to delivering exceptional technical support services.

**Responsibilities and Expectations:**

  • Develop and implement effective processes and procedures in accordance with ITIL best practices.
  • Provide timely and efficient technical support to ensure minimal disruption to business operations.
  • Maintain accurate records of all activities, including documentation and reporting.
  • Continuously update and refine technical expertise to stay current with industry developments and advancements.

**Requirements and Qualifications:**

  • Demonstrated experience working with Windows operating systems and servers.
  • Strong understanding of networking principles and protocols.
  • Familiarity with cloud computing platforms and services.
  • Experience with security software and solutions.
  • Ability to effectively communicate technical information to both technical and non-technical stakeholders.

**Additional Benefits and Perks:**

  • Competitive salary range £50,000 - £65,000 per annum.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and employee wellness programs.
  • Opportunities for career growth and professional development.

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