Lead IT Technical Operations Manager
1 day ago
Fynity is a cutting-edge Fintech business driving technological innovations worldwide.
Compensation Package
The successful candidate can expect an attractive compensation package, including a salary up to £40,000 plus a 10% annual performance bonus and flexible hybrid work arrangements.
Job Summary
This exciting position offers unparalleled opportunities for professional growth, combining technical expertise with leadership skills.
Main Tasks and Responsibilities
- Ensure seamless IT operations across the organization by managing ticket workflows and system configurations.
- Provide expert support as a point of escalation for the Service Desk team.
- Efficiently manage and resolve IT tickets while delivering top-notch support services.
Key Qualifications
To succeed in this challenging role, you will require:
- Significant experience in IT support, particularly in ticket management.
- Strong understanding of IT infrastructure and systems.
- Proficiency in reading and writing basic SQL and Java Code.
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