Technical Operations Analyst

2 weeks ago


Swindon, Swindon, United Kingdom Sodexo Full time

£32,000 - £42,000 per annum

Sodexo is seeking a Technical Operations Analyst to join our team in Swindon. As a key member of our Building Management Systems team, you will be responsible for providing technical support for remote assets, including Building Management / Building Energy Management Systems (BMS / BEMS) and Heating Ventilation & Air Conditioning (HVAC) systems.

About the Role

This full-time role involves working Monday to Friday on a rotational shift pattern, with the first week's shift time being 9:00am to 6:00pm and the following week's shift times being 12pm to 9:00pm.

Your Key Responsibilities

  • Monitor alarm systems on client estates and resolve issues remotely or raise reactive work orders using the BMS system.
  • Collaborate with the supply chain to resolve issues onsite.

What You'll Need

  • BCIA certified qualification or equivalent experience in a bureau or customer service environment.
  • Proven experience in facilities management and IT literacy.
  • Good knowledge of Microsoft Office applications (Word, Excel, PowerPoint).
  • Experience with CAFM systems.

Why Join Us?

  • Flexible and dynamic work environment.
  • Ongoing training and development programs.
  • Countless opportunities to grow within the company.
  • Full training provided.
  • Health and wellbeing incentives.
  • Reward and Recognition schemes.
  • Volunteering days.
  • Cycle to work scheme.
  • Life Assurance.
  • Free parking onsite.


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