Team Administration Oversight Specialist

2 days ago


Bath, Bath and North East Somerset, United Kingdom Novia Financial plc Full time
About the Job

We are seeking an experienced Team Administration Oversight Specialist to join our team at Novia Financial plc. This role is responsible for overseeing the day-to-day administration and service delivery requirements of the team, ensuring all work is processed to the highest standard and within specified service level agreements.

Key Responsibilities:

  • Investigate and resolve complaints, breaches, and escalated queries, in addition to other areas of the business, to develop a market-leading service delivery operation.
  • Provide direction and support to the team, enabling them to perform their roles accurately and effectively.
  • Meet all Financial Conduct Authority (FCA) regulatory requirements.

Qualifications:

  • CISI Investment Operations Certificate (IOC) – level 3
  • Other equivalent qualifications accepted

Requirements:

  • A minimum of one year's proven track record in administration, in a team lead or supervisory role.
  • Strong knowledge of SIPP, Drawdown, GIA, ISA, and Offshore Bond concepts.
  • Financial Services qualifications (e.g., Level 3).

Estimated Salary: £45,000 - £55,000 per annum



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