Team Administration Oversight Specialist
2 days ago
We are seeking an experienced Team Administration Oversight Specialist to join our team at Novia Financial plc. This role is responsible for overseeing the day-to-day administration and service delivery requirements of the team, ensuring all work is processed to the highest standard and within specified service level agreements.
Key Responsibilities:
- Investigate and resolve complaints, breaches, and escalated queries, in addition to other areas of the business, to develop a market-leading service delivery operation.
- Provide direction and support to the team, enabling them to perform their roles accurately and effectively.
- Meet all Financial Conduct Authority (FCA) regulatory requirements.
Qualifications:
- CISI Investment Operations Certificate (IOC) – level 3
- Other equivalent qualifications accepted
Requirements:
- A minimum of one year's proven track record in administration, in a team lead or supervisory role.
- Strong knowledge of SIPP, Drawdown, GIA, ISA, and Offshore Bond concepts.
- Financial Services qualifications (e.g., Level 3).
Estimated Salary: £45,000 - £55,000 per annum
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