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Commercial Director
2 months ago
Are you ready to take on a challenging role that combines leadership, innovation, and environmental responsibility? As a Commercial Waste Manager at Reed, you will have the opportunity to lead a dynamic team and drive innovative waste management solutions that make a real impact on our community and environment.
Key Responsibilities:- Lead client negotiations and manage the contract generation process to meet targets and drive revenue growth.
- Act as the account manager for new business, ensuring smooth contract execution and transparent relationship management.
- Develop income generation strategies for recycling and waste collection services, ensuring optimal resource use and scheduling to incorporate new business.
- Build and successfully implement the new business stream, enhancing Commercial Waste brand awareness and managing digital or operational transformation projects.
- Collaborate with Waste & Recycling/Litter & Cleansing teams for efficient service delivery and ensure seamless communication.
- Manage performance procedures for the office team, including recruitment, appraisals, and disciplinary actions, fostering a positive and productive work environment.
- Oversee budget management and work towards achieving income targets, ensuring financial sustainability and growth.
- Handle complaints and enquiries, providing exceptional customer service and maintaining a positive customer image.
- Previous management experience, with a proven track record of leadership and team management.
- Awareness of Health and Safety legislation and a commitment to maintaining a safe working environment.
- Background in a Customer Service environment, with excellent communication skills and the ability to engage with diverse customers and stakeholders.
- Experience in budget management and income generation, with a strong understanding of financial sustainability and growth.
- Competent IT user, with the ability to learn and use various systems, and a willingness to adapt to new technologies.
- Operational background, knowledge of the waste industry, and a background in sales within a high-volume low-margin service industry.
- A competitive salary package and a dynamic and supportive work environment.
- The opportunity to contribute to the development and implementation of impactful environmental services and make a real difference in our community.
If you're ready to take on the challenge and make a real impact, please submit your CV below.