Data Centre Team Lead

6 days ago

London, Greater London, United Kingdom Technical Global Solutions Full time
Job Description

**Job Title:** Data Centre Team Lead

**Job Summary:** We are seeking an experienced Data Centre Team Lead to join our team at Technical Global Solutions. The successful candidate will be responsible for leading a team of Data Centre Engineers and managing the day-to-day operations of our data centres.

Key Responsibilities:
  • **Team Leadership:** Lead a team of four Data Centre Engineers, providing guidance and support to ensure the successful delivery of data centre operations.
  • **Equipment Assembly and Installation:** Assemble equipment racks, perform copper and fibre patching, install SFP modules, and deploy hardware for new server installations, ensuring strict adherence to established procedures.
  • **Connectivity Testing:** Conduct connectivity testing for all installations, including end-device patching.
  • **Change Management:** Manage change records for new installations and server relocation activities.
  • **Build Process Support:** Support all aspects of the build process, including shipping, receiving, and troubleshooting hardware compatibility issues.
  • **Server Relocations:** Manage server relocations within or between data centres.
  • **Network Device Maintenance:** Swap out smaller network devices.
  • **Asset Disposal:** Oversee the asset disposal process as per central system documentation.
  • **System Monitoring:** Help maintain and monitor Data Centre systems, addressing incidents, problems, and changes, and handling notifications and resolutions.
  • **Support Queue Management:** Continuously monitor Data Centre support queues and troubleshoot hardware issues.
  • **Daily Health Checks:** Perform daily Data Centre health checks.
  • **Walkthroughs and Reporting:** Conduct Data Centre walkthroughs to check alerts for PDUs, HVAC systems, RPPs, and server amber lights, and report findings to technical support.
  • **Inventory Management:** Record and report inventory levels for cabling materials and report to the DC Manager.
  • **Capacity and Cabling Tracking:** Track and report on capacity and available cabling.
  • **Spares Management:** Maintain inventory of spares (memory, SFPs, network cards, etc.)
  • **IT Asset Database Management:** Manage IT asset databases and update records (ServiceNow).
  • **Asset Lifecycle Management:** Raise asset lifecycle tickets for BAU installations and decommissions.

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