Customer Relations Liaison

1 month ago


Ringwood, Hampshire, United Kingdom Churchill Living Ltd Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Relations Consultant to join our team at Churchill Retirement Living Ltd.

As a key member of our customer relations team, you will be responsible for building and maintaining strong relationships with our customers who have enquired about purchasing a new retirement apartment.

Your primary objective will be to provide exceptional customer service, ensuring that our customers feel valued, supported, and informed throughout their journey with us.

You will be responsible for:

  • Maintaining regular contact with customers to provide progress updates and address any concerns they may have.
  • Coordinating visits to nearby developments to enable customers to meet our on-site Sales Executives.
  • Ensuring that customers receive our Lifestyle Living Magazine and inviting them to events.
  • Recording customer interactions and updating our Sales & Marketing database with accurate and detailed information.

This is a unique opportunity to work with a dynamic and growing company that prioritizes customer satisfaction and employee well-being.

We offer a competitive salary, bonus scheme, and a range of benefits, including free parking, annual holiday entitlement, and professional development opportunities.

If you are a customer-centric individual with excellent communication skills, a proactive approach, and a passion for delivering exceptional service, we would love to hear from you.

Please submit your application today and join our team at Churchill Retirement Living Ltd.

We are an equal opportunities employer and welcome applications from all qualified candidates.



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