Customer Experience Developer

2 weeks ago


Crawley, West Sussex, United Kingdom ENGINEERINGUK Full time
Job Description

We are seeking a skilled professional to develop and implement loyalty propositions that drive customer satisfaction and revenue growth. As a key member of our team, you will work closely with internal and external stakeholders to create seamless customer experiences that meet our brand promise.

Responsibilities
  1. Collaborate with senior stakeholders to identify areas for improvement and investment opportunities based on business cases and data.
  2. Track and analyse loyalty performance metrics to inform product development and delivery.
  3. Work closely with CRM, Travel Product, and operational teams to ensure alignment with customer and business objectives.
About This Role

This is an exciting opportunity for a motivated individual with a passion for loyalty proposition development and product management. If you have a proven track record of delivering customer and commercial success, we want to hear from you.

Estimated Salary: £65,000-£85,000 per annumWorking Arrangements: Hybrid Remote Working in Crawley

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