Customer Experience Associate

3 weeks ago


Crawley, West Sussex, United Kingdom Hollywood Bowl Group Full time

Job Overview:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. The successful candidate will be responsible for delivering exceptional customer service, promoting our products and services, and working collaboratively with other team members to achieve sales targets.

About the Role:

This is an exciting opportunity to join a dynamic and rapidly growing company, with a focus on providing an exceptional customer experience. As a Customer Experience Associate, you will be responsible for:

  • Providing excellent customer service, responding promptly to customer inquiries and resolving any issues that may arise.
  • Selling products and services, promoting our brand and driving sales growth.
  • Working collaboratively with other team members to achieve sales targets and provide an exceptional customer experience.
  • Maintaining accurate records and reports, as required.

Requirements:

  • Previous customer service experience, preferably in a leisure or retail environment.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
  • Flexibility to work varied shifts, including evenings and weekends.

What We Offer:

  • A competitive salary of £9-10 per hour, depending on experience.
  • Ongoing training and development opportunities.
  • Discounts on food and beverages.
  • Opportunities for career advancement within the company.


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