Customer Experience Manager

3 weeks ago


Crawley, West Sussex, United Kingdom Zachary Daniels Recruitment Full time
Job Overview:
Zachary Daniels Recruitment is seeking an experienced Customer Experience Manager to join our expanding big box fast-paced retailer in Crawley. As the Customer Experience Manager, you will be responsible for creating an exceptional environment for customers to come in and shop, inspiring the team to deliver brilliant customer service. You will support the Store Manager in driving sales to ensure that high levels of performance are maintained.

Key Responsibilities:
  • Create an environment that creates an excellent experience for customers and the local community
  • Drive performance and sales through the team
  • Lead the team in store to success through a hands-on management style

Requirements:
The ideal candidate has retail experience working in a fast-paced retail environment, currently managing KPIs to improve their current store performance. They have a track record of driving sales and performance, as well as experience in driving customer service.

What We Offer:
A competitive salary with regular reviews, generous employee discount, genuine progression, and generous holiday entitlement increasing each year.

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