Customer Service Associate

1 week ago

Crawley, West Sussex, United Kingdom beBee Professionals Full time £20,000 - £25,000

We are looking for a Customer Service Associate to provide excellent customer service and support the store's operations in Crawley, United Kingdom.

Key Responsibilities:

  • Assist customers with product selection and provide product knowledge and advice.
  • Operate the cash register and handle transactions efficiently.
  • Maintain the store's visual presentation and stock levels to ensure a positive customer experience.
  • Assist with stock replenishment and inventory checks to minimize stock discrepancies.
  • Ensure a clean and tidy store environment to maintain a positive image.
  • Meet or exceed sales targets set by the store management to contribute to the store's success.

Requirements:

  • Previous experience in retail or customer service is desirable.
  • Excellent communication and interpersonal skills to build strong relationships with customers.
  • Ability to work in a fast-paced environment with a high level of energy and enthusiasm.
  • Friendly, approachable, and customer-oriented attitude to provide exceptional customer service.
  • Flexibility to work weekends, evenings, and holidays to meet the store's operational needs.
  • Basic IT skills for till and stock management systems to efficiently manage transactions and stock levels.

Benefits:

  • Competitive hourly wage and sales incentives to recognize and reward outstanding performance.
  • Employee discounts on store products to provide a tangible benefit to employees.
  • Training and development opportunities to grow within the company and develop new skills.
  • Friendly and supportive team environment to foster a positive and inclusive workplace culture.
  • Flexible working hours to accommodate individual needs and preferences.

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