Customer Service Associate
3 weeks ago
We are looking for a Customer Service Associate to provide excellent customer service and support the store's operations in Crawley, United Kingdom.
Key Responsibilities:
- Assist customers with product selection and provide product knowledge and advice.
- Operate the cash register and handle transactions efficiently.
- Maintain the store's visual presentation and stock levels to ensure a positive customer experience.
- Assist with stock replenishment and inventory checks to minimize stock discrepancies.
- Ensure a clean and tidy store environment to maintain a positive image.
- Meet or exceed sales targets set by the store management to contribute to the store's success.
Requirements:
- Previous experience in retail or customer service is desirable.
- Excellent communication and interpersonal skills to build strong relationships with customers.
- Ability to work in a fast-paced environment with a high level of energy and enthusiasm.
- Friendly, approachable, and customer-oriented attitude to provide exceptional customer service.
- Flexibility to work weekends, evenings, and holidays to meet the store's operational needs.
- Basic IT skills for till and stock management systems to efficiently manage transactions and stock levels.
Benefits:
- Competitive hourly wage and sales incentives to recognize and reward outstanding performance.
- Employee discounts on store products to provide a tangible benefit to employees.
- Training and development opportunities to grow within the company and develop new skills.
- Friendly and supportive team environment to foster a positive and inclusive workplace culture.
- Flexible working hours to accommodate individual needs and preferences.
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