Export Logistics Coordinator

1 week ago


Isleworth, Greater London, United Kingdom Ligentia Full time
About Ligentia

Ligentia is a leading logistics company with a strong presence in the Heathrow area. Our team is dedicated to providing excellent customer service and ensuring seamless freight operations.

Job Overview

We are seeking an Export Logistics Coordinator to join our growing team at Heathrow. This role involves handling general air and ocean export operations, coordinating shipments, customs clearances, and transportation.

Responsibilities

The successful candidate will be responsible for:

  • Freight Forwarding: Developing end-to-end knowledge of freight forwarding processes and procedures.
  • Customs Clearance: Efficiently managing customs clearance requirements.
  • Customer Relationship Development: Building and maintaining excellent relationships with clients.
  • Internal Collaboration: Working closely with internal teams to ensure client KPIs are achieved and exceeded.
  • Profitability Management: Overseeing shipment profitability and margin management.
  • Supplier Negotiations: Negotiating and building strong relationships with suppliers.
  • Customer Portfolio Management: Managing your portfolio of customers in line with agreed operating procedures.
  • Reporting: Creating customer-specific reports as needed.
Requirements

To succeed in this role, you will need:

  • Industry Experience: Background in freight forwarding/logistics.
  • Customer Service Skills: High levels of customer service and a passion for client satisfaction.
  • Team Player: Ability to work well within a team environment.
  • Time Management: Robust time management and organizational skills.
  • Communication Skills: Confident and articulate communicator.
  • Commercial Acumen: Good commercial awareness and business acumen.
Our Offer

We offer a hybrid working environment, requiring on average 3 days a week from our Heathrow site for collaboration and team meetings. This balance ensures you have the flexibility to work remotely while staying connected with your colleagues.

As a result, we estimate the salary for this role to be around £35,000 - £45,000 per annum, depending on experience.



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