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Customer Insight Manager

2 months ago

Stockport, Stockport, United Kingdom Harnham Full time
Job Title: Customer Insight Manager

We are seeking a highly skilled Customer Insight Manager to join our team at Harnham. As a key member of our organisation, you will be responsible for providing valuable insights to our clients, helping them to make informed business decisions.

Key Responsibilities:

  • Conduct in-depth analysis of customer data to identify trends and patterns
  • Develop and implement strategies to improve customer experience and loyalty
  • Collaborate with cross-functional teams to drive business growth and revenue
  • Analyse customer feedback and complaints to identify areas for improvement
  • Develop and maintain relationships with key stakeholders to ensure effective communication and collaboration

Requirements:

  • Proven experience in customer insight and analytics
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Matillion experience desirable

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Interview Process:

  • A two-stage interview process
  • Assessment of skills and experience
  • Discussion of career goals and aspirations