Customer Service Team Lead
3 weeks ago
Loughborough
£25,000 - £27,000 + Bonus
Fabric Recruitment is seeking a skilled Customer Service Coordinator to play a vital role in ensuring customer satisfaction by handling orders, managing accounts, and providing proactive support.
This role involves utilising geographic knowledge to coordinate efficient load planning and identifying opportunities to upsell products or services.
Key Responsibilities:- Manage customer accounts and build strong relationships.
- Coordinate efficient load planning using geographic knowledge.
- Proactively identify opportunities to upsell products or services.
- Previous experience in customer service and sales with a proven track record of achieving targets.
- Geographic knowledge and experience in load planning is an advantage.
If you are a self-motivated individual with a passion for customer service and sales, and you thrive in a fast-paced, collaborative environment, we encourage you to apply for this exciting opportunity.
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