Patient Services Coordinator

1 week ago


Ipswich, Suffolk, United Kingdom Nuffield Health Full time
Patient Services Administrator Role

We are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Nuffield Health Ipswich Hospital. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our Radiology department.

Key Responsibilities:
  • Manage and coordinate Radiology appointments, ensuring accurate patient information and timely communication with patients and referrers.
  • Handle enquiries and general queries from patients, Consultants, GPs, and secretaries, providing exceptional customer service and support.
  • Work closely with our Radiology software systems to maintain high levels of data accuracy and integrity.
  • Provide a range of secretarial services, including diary management and database maintenance.
  • Collaborate with our team to ensure seamless communication and coordination of patient care.
Requirements:
  • Previous experience in a healthcare administration role, preferably in a Radiology department.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in IT systems, including Radiology software and Microsoft Office.
What We Offer:

Nuffield Health Ipswich Hospital offers a competitive salary and benefits package, including holiday entitlement, access to our pension scheme, and discounted gym membership. We are committed to providing a supportive and inclusive work environment, where you can grow and develop your career.

At Nuffield Health, we are passionate about delivering exceptional patient care and making a positive impact on the health and wellbeing of our community. If you share our values and are committed to excellence, we would love to hear from you.



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