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Patient Care Coordinator

2 months ago


Ipswich, Suffolk, United Kingdom Burlington Primary Care Full time

Position Overview

Are You Ready to Transform Patient Care? If you have a background in healthcare, possibly as a Healthcare Assistant, we invite you to consider joining our dedicated team at Burlington Primary Care.

Are you eager to make a significant impact in a diverse and vibrant community? Our practice is committed to innovation and compassion, and we are seeking a motivated individual to enhance our team. Read on to discover more about this opportunity.

Why Choose Us?

Our practice is situated in a location that combines urban accessibility with the tranquility of nature. We are looking for someone who is ready to contribute to a community that values the positive changes you can bring.

Key Responsibilities

What We Seek:

  • Compassionate Care Provider: You are committed to delivering exceptional service to every patient. This includes initial patient interactions, supporting ongoing care through referrals, maintaining accurate records, and assisting with administrative tasks such as medication requests and patient registrations.
  • Team Player: You thrive in collaborative environments and contribute positively to our close-knit team.
  • Innovative Thinker: You are enthusiastic about implementing new healthcare models and utilizing technology to improve patient outcomes.
  • Cultural Sensitivity: You respect and understand the diverse backgrounds of our patients, providing care that is tailored to their unique needs.
  • Excellence Driven: You strive for the highest standards in all your endeavors.

Essential Qualifications:

  • Previous experience in a healthcare environment, such as a Healthcare Assistant or administrative role.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team while also demonstrating independence.

Benefits of Joining Our Team:

  • NHS Pension with employer contributions.
  • Generous annual leave plus bank holidays.
  • Opportunities for professional development and training.
  • Regular staff well-being and team-building activities.
  • Access to a well-being room and outdoor garden space.
  • Personalized team apparel.

About Our Practice:

Who We Are:

Located in a vibrant community, our practice serves a diverse patient population facing various challenges. We are dedicated to providing innovative and compassionate care, and we are looking for healthcare professionals who are ready to make a difference.

Why Work With Us?

  • We foster an innovative environment, always seeking new ways to enhance patient care.
  • Engage in community health initiatives that extend beyond the clinic.
  • Opportunities for personal and professional growth.
  • A supportive workplace that values work-life balance.
  • A family-like atmosphere where colleagues support one another.

Job Responsibilities:

You will serve as a vital link between clinicians and clinical correspondence, ensuring accurate documentation and communication. Your role will involve:

  • Managing patient interactions regarding prescriptions with professionalism and courtesy.
  • Maintaining high standards of communication with patients through various channels.
  • Collaborating with clinical and administrative teams to promote preventative healthcare.
  • Addressing patient inquiries to achieve healthcare outcomes aligned with practice objectives.
  • Providing secretarial support as needed.

Qualifications:

Essential:

  • GCSEs in English and Maths.
  • Experience in public-facing roles.
  • Proficiency in IT systems.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively and independently.

Desirable:

  • Experience in Primary Care or a healthcare setting.
  • Familiarity with patient clinical systems.