Care Coordinator

4 weeks ago


Ipswich, Suffolk, United Kingdom The Birches Medical Centre Full time

About the Role

We are seeking a highly organized and communicative Care Coordinator to join our team at The Birches Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities

  • Act as the first point of contact for patients, providing a warm and welcoming experience
  • Manage patient appointments, including booking, cancelling, and rearranging
  • Process incoming documents and maintain accurate patient records
  • Liaise with local hospitals, pharmacies, and other healthcare professionals as required
  • Provide administrative support to the clinical team, including data entry and diary management
  • Assist with patient registration, including verifying identity and updating records
  • Perform other administrative tasks as required to support the smooth running of the practice

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic IT skills, including Microsoft Office and data entry
  • Experience in a healthcare or administrative setting is desirable

What We Offer

We offer a competitive salary, comprehensive training, and opportunities for career development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.


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