Patient Services Coordinator

7 days ago


Ipswich, Suffolk, United Kingdom Nuffield Health Full time
Patient Services Administrator Role

We are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Nuffield Health Ipswich Hospital. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our Radiology department.

Key Responsibilities:
  • Manage and coordinate Radiology appointments, ensuring accurate patient information and timely communication with patients and referrers.
  • Handle enquiries and general queries from patients, Consultants, GPs, and secretaries, providing exceptional customer service and support.
  • Work closely with our Radiology software systems to maintain high levels of data accuracy and integrity.
  • Provide a range of secretarial services, including diary management and database maintenance.
  • Collaborate with our team to ensure seamless communication and efficient workflow.
Requirements:
  • Previous experience in a healthcare administration role, preferably in a Radiology department.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in IT systems, including Radiology software and Microsoft Office.
What We Offer:

Nuffield Health Ipswich Hospital offers a competitive salary, comprehensive benefits package, and opportunities for professional development and growth. As a valued member of our team, you will have access to our pension scheme, discounted gym membership, and a range of other benefits designed to support your well-being and career aspirations.

At Nuffield Health, we are committed to creating a positive and supportive work environment that allows our staff to thrive. If you are a motivated and customer-focused individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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