Technical Support Assistant
2 days ago
ATTB - The Big Jobsite
We are seeking a highly skilled Technical Support Assistant - Heating Solutions to join our team. In this role, you will work closely with our heating installation team to provide technical support and assistance to customers who have had recent heating installations.
About the role:
- You will work in an office-based environment, responding to customer inquiries and providing technical support via phone, email, or other communication channels.
- You will use your problem-solving skills to troubleshoot and resolve issues related to heating installations.
- You will work closely with our heating installation team to ensure seamless communication and coordination.
- You will provide exceptional customer service, ensuring that all customers receive a positive experience.
Requirements:
- You must have strong technical knowledge within the heating industry.
- You must be domestic gas trained.
- You should be proficient in using various software applications, including CRM systems and Microsoft Office.
- You should have excellent communication and interpersonal skills.
Benefits:
- You will receive a salary of £30,000 per year, plus benefits.
- You will have opportunities for career advancement and professional growth.
- You will be part of a collaborative and dynamic team environment.
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