Technical Operations Assistant
21 hours ago
Job Description:
Celtic Football Club is seeking a highly skilled Technical Assistant to join their Ticket Office team. The successful candidate will provide essential technical support and advice to colleagues within the Ticket Office, ensuring the smooth and efficient operation of ticket sales and related processes.
Key Responsibilities:
- Configuring and updating software to ensure optimal performance and functionality.
- Managing technical aspects of the Ticket Office website.
- Providing basic IT support to colleagues, addressing their technical needs and queries.
- Assisting with all aspects of Ticket Office operations, contributing to the department's overall efficiency.
Requirements:
- Experience with SQL Server and Excel query skills for data analysis.
- Business acumen to understand and ensure data accuracy.
- Proficiency in Tableau, Power BI, or similar reporting tools.
- Experience providing basic IT and technical support.
- Intermediate SQL and Excel query skills.
- Beneficial experience with Direct Debit Software/BACS.
- Knowledge of football ticketing software is advantageous.
- Experience in an IT support role, particularly with Windows and Office 365.
Why Work With Us?
- We offer a competitive salary of £35,000 - £40,000 per annum, depending on experience.
- The opportunity to work in a dynamic and supportive environment.
- Ongoing training and development opportunities.
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