Payroll Customer Service Professional
4 weeks ago
About the role
At DS Smith, we're seeking a skilled Payroll Customer Adviser to join our Payroll team at our Business Service Centre in Caerphilly.
This position involves administration and customer-facing duties around our UK Payroll service, ensuring timely and accurate payment of approximately 6,000 colleagues.
Responsibilities include processing monthly payroll, ensuring tax commitments are accurate, and overseeing the preparation and distribution of payslips to employees across the UK.
The successful candidate will also collaborate with their team to manage and resolve queries, with a focus on educating colleagues about payroll processes.
This is a 9-month fixed-term contract.
About you
- Previous experience in Payroll and Administration is essential.
- Strong Excel skills are required.
- Knowledge of payroll legislation is a must.
- Excellent communication and teamwork skills are necessary.
- Attention to detail and problem-solving abilities are crucial.
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