Customer Service Representative

5 days ago


Peterlee, Durham, United Kingdom Auxillis Full time

About Auxillis:

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  • We are a leading provider of integrated mobility solutions, trusted by UK motor insurers and motoring brands.
  • As part of ZIGUP, we support customers across the UK, Ireland, and Spain.
  • We pride ourselves on being agile and committed to delivering exceptional customer experiences.

The Role:

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  • This role is responsible for providing world-class customer service in a fast-paced environment.
  • You will be required to help customers log accident details and assess liability.
  • You will also be expected to explain services and provide exceptional customer experiences.

About the Salary:

">£25,000 per annum (pro rata), plus performance bonuses up to £2,880 per month.

Benefits:

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  • A monthly performance bonus of up to £280.
  • A tax-free £500 success bonus on passing probation.
  • 24 days annual leave increasing to 26 days with service.
  • Public holidays and birthday leave.
  • Pension with employer contributions of 3%.
  • Free life assurance, save-as-you-earn scheme, and employee referral scheme.
  • Access to wellbeing services, including a 24/7 GP service and mental health support.
  • Exclusive vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
  • Free financial wellbeing app with pay control, savings advice, and discounts.


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