Contact Centre Professional
1 day ago
We are seeking a highly motivated and experienced Customer Service Advisor to join our team in Acton, United Kingdom.
As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through various channels, including phone, email, and chat.
Key Responsibilities:
- Handle incoming customer inquiries and resolve issues in a timely and courteous manner.
- Provide accurate product information and answer customer questions regarding our services.
- Escalate complex issues to senior colleagues or management when necessary.
- Process customer orders and manage account information with precision and attention to detail.
- Maintain accurate records of customer interactions and follow-up tasks.
- Collaborate with other departments to ensure seamless customer experience.
About the Company
We are beBee Professionals, a leading provider of innovative solutions and services in the UK market.
We are committed to delivering exceptional customer service experiences and building long-term relationships with our clients.
We offer a dynamic and supportive work environment that fosters clear career progression and provides opportunities for growth and development.
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