Customer Service Delivery Expert
3 weeks ago
Ocado Logistics is a leading logistics company dedicated to providing top-notch customer service. We are seeking a skilled and enthusiastic Customer Service Delivery Expert to join our team.
As a key member of our team, you will be responsible for delivering high-quality products to our customers in a timely and efficient manner. Your excellent communication skills and positive attitude will ensure that our customers receive exceptional service every time.
We offer a competitive hourly rate of £12.17 per hour, with opportunities for overtime at £15.21 or £16.61 per hour. In addition, you will receive enhanced premiums for evening and Sunday shifts, bringing your average hourly earnings to £12.66.
Salary Breakdown:
- Basic Rate: £12.17 per hour
- Evening Premium: £1.12 per hour (from 6pm)
- Sunday Day Premium: £1.22 per hour
- Sunday Evening Premium: £2.45 per hour
You will work on a permanent contract basis, with a guaranteed 40 hours per week, including paid breaks. Our flexible shift patterns include AM & PM shifts, with the option to start as early as 05:30 in the morning and finish as late as 12:00 midnight. You will receive your shift rota up to 13 weeks in advance.
Benefits:
- A company pension with up to 7% matched contributions after just 3 months
- An enhanced digital health and wellbeing service, including virtual GP appointments
- Hundreds of high street shopping, entertainment, and restaurant discounts
- Life insurance coverage from day one of employment
- 15% off your weekly shop with Ocado.com
- Loads more voluntary benefits such as dental and travel insurance at a discounted price
What We Need From You:
- A valid UK or EU driving licence
- A minimum of 6 months driving experience
- No more than 6 penalty points on your licence
- No driving disqualifications in the past 5 years
- To be over 18 years old
- Excellent communication skills
If you're passionate about delivering exceptional customer service and have a positive attitude, we'd love to hear from you Simply fill in an online application, and our friendly recruitment team will guide you through the next steps.
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