Customer Service Representative

1 month ago


Crumlin, United Kingdom Klöckner Pentaplast Full time

At Klöckner Pentaplast, we are committed to delivering exceptional customer experiences. As a Customer Service Advisor, you will play a vital role in ensuring our customers receive timely and reliable support for all their requests, from orders and samples to information and claims. Your proactive approach will help resolve any concerns that may arise, guaranteeing a positive experience for our customers.

Purpose of the Job: To provide world-class customer service by responding promptly to customer inquiries, resolving issues efficiently, and proactively addressing potential concerns.

Scope of the Role: The Customer Service Advisor will be responsible for managing customer relationships, primarily with UK and Ireland-based customers.

Key Responsibilities:

  • Verify order accuracy and feasibility, ensuring timely delivery and compliance with customer requirements.
  • Provide consistent and effective service to customers through various channels, including phone, email, and other media.
  • Develop a commercial mindset, identifying opportunities to upsell and cross-sell products to customers.
  • Communicate effectively with line managers, representing customer interests and contributing to business process improvements.
  • Escalate errors or issues promptly, applying corrective measures and proposing solutions to prevent recurrence.


  • Crumlin, Caerphilly County Borough, United Kingdom Klöckner Pentaplast Full time

    About the Role:Klöckner Pentaplast is a leading global manufacturer of rigid and flexible packaging and special films. We strive for sustainable protection of everyday products. Our customers are in various markets, including pharmaceuticals, food, and consumer goods. Our film products ensure products last longer and maintain their properties, contributing...


  • Crumlin, Caerphilly County Borough, United Kingdom Klöckner Pentaplast Full time

    About the Role:Klöckner Pentaplast is a leading global manufacturer of rigid and flexible packaging and special films. We strive to provide sustainable protection for everyday products, ensuring their quality and safety. Our customers come from various markets, including pharmaceuticals, food, and consumer goods.Job Purpose:The Customer Service Advisor will...


  • Crumlin, Caerphilly County Borough, United Kingdom Randox Health Full time

    Client Support Specialist Role OverviewRandox Health is continuously pushing the boundaries of clinical diagnostics, dedicated to improving health worldwide with innovative diagnostic solutions. As a Client Support Specialist, you will play a vital role in promoting Randox Health services and enhancing client relationships.Key Responsibilities:Respond...


  • Crumlin, United Kingdom Klöckner Pentaplast Full time

    kp is a leading global manufacturer of rigid and flexible packaging and special films. We have a clear goal: the sustainable protection of important everyday products. You will find our customers in markets from pharmaceuticals to food and consumer goods. With our film products, we make sure the products last longer and maintain their important...


  • Crumlin, United Kingdom Klöckner Pentaplast Full time

    kp is a leading global manufacturer of rigid and flexible packaging and special films. We have a clear goal: the sustainable protection of important everyday products. You will find our customers in markets from pharmaceuticals to food and consumer goods. With our film products, we make sure the products last longer and maintain their important properties....


  • Crumlin, United Kingdom Klöckner Pentaplast Full time

    The Company kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product...


  • Crumlin, United Kingdom Aramark UK Full time

    **Your Aramark journey starts here** Are you looking for a full time job in an exciting new role? Love working in a fun and busy environment where no day is the same? Enjoy providing excellent customer service to an array of customers? If so, we have a job for you! We are currently recruiting a Customer Service Assistant to be a part of our integral team...


  • Crumlin, Co. Antrim, United Kingdom Randox Health Full time

    Randox Health is dedicated to improving health worldwide through innovative diagnostic solutions. We are seeking a talented individual to join our team as a Client Support Specialist.This role plays a vital part in promoting Randox Health services and enhancing client relationships. The successful candidate will be responsible for:Responding to customer...


  • Crumlin, Caerphilly County Borough, United Kingdom Ashton Recruitment Full time

    We are seeking a highly skilled Retail Picker and Packer to join our team at a leading client based in Nutts Corner. As a key member of our warehouse team, you will be responsible for picking and packing orders for customers and preparing them for delivery in a fast-paced stockroom environment.Key Responsibilities:Locate and select goods from stockroom...


  • Crumlin, United Kingdom OCS Full time

    Overall purpose of the role: The main purpose of the role is to ensure the safe transfer of Passengers with Restricted Mobility (PRM) through the airport terminal in a timely manner, providing mobility assistance and enabling passengers to enjoy all aspects of the airport experience. We are looking for a customer focused and friendly individual to join our...

  • Field Service Engineer

    2 months ago


    Crumlin, United Kingdom 00199 Leidos Security Detection & Automation U.K. Ltd. (Ireland branch) Full time

    The  Security Enterprise Solutions (SES) Operation  is the cornerstone of Leidos’ comprehensive suite of fully integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leveraging this...


  • Crumlin, United Kingdom Aramark UK Full time

    **Your Aramark journey starts here** Your Aramark journey starts here! Are you looking to work in a fun but busy environment as part of a team? Are you looking for a role where no day is the same? Looking for a part time flexible role, 25 hours per week? We are currently recruiting for a Retail Sales Assistant to be a part of our team at Aldergrove, Killed...


  • Crumlin, United Kingdom Aramark UK Full time

    **Your Aramark journey starts here** Your Aramark journey starts here! Are you looking to work in a fun but busy environment as part of a team? Are you looking for a role where no day is the same? Looking for a part time flexible role, 25 hours per week? We are currently recruiting for a Retail Sales Assistant to be a part of our team at Aldergrove, Killed...

  • Food Service Assistant

    5 months ago


    Crumlin, United Kingdom Aramark UK Full time

    **Your Aramark journey starts here..** Are you looking to work in a fun but busy environment as part of a team delivering a service to an array of customers? Are you looking for a challenge on a flexible basis? Want to join a cracking team and a business that has opportunities across the UK? If the answer is yes, then read on. We are currently recruiting...

  • Food Service Assistant

    6 months ago


    Crumlin, United Kingdom Aramark UK Full time

    **Your Aramark journey starts here..** Are you looking to work in a fun but busy environment as part of a team delivering a service to an array of customers? Are you looking for a challenge on a flexible basis? Want to join a cracking team and a business that has opportunities across the UK? If the answer is yes, then read on. We are currently recruiting...


  • Crumlin, Caerphilly County Borough, United Kingdom Aramark Full time

    Your career starts hereAramark UK are currently recruiting for a Food Service Assistant / Bar Assistant to be a part of our integral team at our client site.Aramark UK offers a work life balance achievable whilst still working in hospitality, cultivating your culinary career with a world leading organisation. We provide world-class contract catering services...


  • Crumlin, United Kingdom OCS Full time

    Overall purpose of the role: The main purpose of the role is to ensure the safe transfer of Passengers with Reduced Mobility (PRM) through the airport terminal in a timely manner, providing mobility assistance and enabling passengers to enjoy all aspects of the airport experience. We are looking for a customer focused and friendly individual to join our...


  • Crumlin, United Kingdom Aramark Full time

    Unlock Your Potential with AramarkAre you a people person looking for a challenging role in a dynamic team? We're seeking a skilled Bar Assistant to join our team at Aldergrove Flying Station, Crumlin. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring a seamless experience for our...

  • Food Service Assistant

    6 months ago


    Crumlin, United Kingdom Aramark UK Full time

    **Your Aramark journey starts here** Are you looking to work in a fun but busy environment as part of a team delivering a service to an array of customers? Are you looking for a challenge on a flexible basis? Want to join a cracking team and a business that has opportunities across the UK? If the answer is yes, then read on. We are currently recruiting for...

  • Food Service

    6 months ago


    Crumlin, United Kingdom Aramark Full time

    **Your Aramark journey starts here!** Are you looking to work in a fun but busy environment as part of a team? Are you looking for a part time flexible role with every other weekend off? Want to join a cracking team and a business that has opportunities across the UK? If the answer is yes, then read on. We are currently recruiting for a **Food Service...