Field Service Engineer

3 months ago

Crumlin, United Kingdom 00199 Leidos Security Detection & Automation U.K. Ltd. (Ireland branch) Full time

The  Security Enterprise Solutions (SES) Operation  is the cornerstone of Leidos’ comprehensive suite of fully integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leveraging this portfolio, our core technical strengths, and robust R&D initiatives, we are positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers.

SES is comprised of three divisions to align with our customers’ missions and needs:

Aviation Solutions Ports & Borders Global Services

Summary

The Field Service Engineer must be a self-starter who is team oriented and focused on delivering the highest level of service excellence to Leidos customers. Responsible for providing effective, efficient, and compliant on-site technical and customer support for installed systems at assigned airports, as determined by Leidos needs. Will install, commission, diagnose, troubleshoot, repair, and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems.

System types include the following but not limited to:

Check point CT systems. Checkpoint x-ray systems. Explosive Detection Systems (EDS) Automatic tray return systems (ATRS) Explosive trace detection systems (ETD) Millimeter wave technology passenger screening (MMW). 

Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The FSE position requires the ability to work independently with limited supervision. The FSE may be required to work and travel to other airport locations and Leidos customer sites for extended periods.

Primary Responsibilities:

Responsible for providing technical and customer support for installed systems and related projects. Install, maintain, troubleshoot/diagnose, repair, and test a wide variety of airport passenger and baggage security systems. Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance, and radiation surveys. Maintain calibration on all test and radiation survey equipment. Provide customer training assistance of installed systems and equipment. Adhere to Leidos published maintenance and radiation survey checklists and procedures. Report design, reliability, and system bugs to technical support. Follow down machine escalation protocol to ensure time resolution of system failures. Prepare RMA repairable/returnable parts for shipment and return to identified defective location. Complete all RMA paperwork and reporting requirements. Exercise judgment within broadly defined policies and procedures in selecting methods, techniques, and evaluation criterion for obtaining results. Assume responsibility for continued customer satisfaction and coordinate all activities with the customer; assist with customer training while representing Leidos in a professional manner. Must be highly proficient in reporting activities, maintaining local spare parts inventory, recording travel expenses and timecard, implementing Tech Bulletins (TB’s) and using good judgment when dealing with customers. Comply with all safety requirements and all required training, following the guidance provided in Leidos policies, procedures, manuals, and TB’s. Comply with use of Personal Protective Equipment (PPE) where and when applicable. Apply Lock Out – Tag Out (LOTO), following safe lifting practices and same day reporting of any accidents, near misses and unsafe conditions.  Demonstrates a pro-active approach towards safety, health, and quality in compliance with all customer facility and Leidos company guidelines and regulations. Maintain tools and test equipment properly. Participate in on-going product training and maintain all necessary certifications. Provides daily written reporting on completed maintenance activities, used parts and consumables, machine faults, down times, and availability. Responds to faults timely as per contracted response, repair times and endeavors best efforts to keep KPIs, and SLAs of the contract. Keeps track of used parts as per procedures provides by Service Supervisor, returns the parts with RMA process. Reports performance and availability of the machines as advised by Service Supervisor Identifies the Root Cause of repetitive parts failures and investigates for corrective actions to minimize parts consumption. Perform other tasks, duties and assignments as required. 

Position Requirements:

Must have:

Solid relevant field service experience, preferably in an integrated systems technologies environment. Experience maintaining and supporting large, complex, electromechanical systems. Experience working with High-Voltage Equipment. Must have good customer skills and the ability to work under pressure. Must be self-starter, work well without supervision, and accept responsibility. Must be adaptable and willing to accept changing shifts and job requirements determined by business and customer needs. Must be able to travel both domestic and international locations. Must be willing to work on-call and off-shift as assigned and requested by manager or supervisor. Maintain professional appearance as prescribed by the Company. Must work well without supervision and accept responsibility for timely completion of assigned work. The candidate must be able to lift/carry a minimum of 25 kgs. The candidate must be able to push/pull 90kgs.bs Must be able to work and freely navigate in the baggage area of the airport, where vertical ladders, crossovers, and low overhead ceilings frequently occur.

Highly Desirable:

A degree in electronics technology, mechanical or electrical engineering, equivalent military training or certified aircraft maintenance background. Prior experience in X-ray or computed tomography technologies, especially in the airport security environment, is a significant plus.  Working knowledge of Linux and Unix.

What do we do for you?

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops, and retains only the best in talent. Our reward scheme includes:

• Contributory Pension Scheme

• Private Medical Insurance

• 35 days Annual Leave (including public and privilege holidays)

Please note: To be considered for this role, you must be a UK or EU national, eligible to live and work in EIRE. Relocation is not available for this role.

Original Posting Date:

2024-09-19

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

  • Belfast Embedded Engineer

    3 days ago

    Crumlin, Caerphilly County Borough, United Kingdom KO2 Embedded Recruitment Solutions LTD Full time

    KO2's client, a renowned provider of IoT solutions, is seeking a talented Belfast Embedded Engineer to join their team.The successful candidate will design and develop embedded systems, collaborating closely with software developers, QA engineers, and other stakeholders.A competitive salary of £53,000 - £63,000 per annum is offered, along with a range of...

  • Belfast Electronics Engineering Role

    1 day ago

    Crumlin, Caerphilly County Borough, United Kingdom KO2 Embedded Recruitment Solutions LTD Full time

    Belfast Electronics Engineering RoleWe are seeking an experienced Electronics Engineer to join our team at KO2 Embedded Recruitment Solutions LTD in Belfast.About the Role:Design and develop electronic systems for cutting-edge vehicle and asset telematics solutionsCollaborate with mechanical engineers to ensure efficient system designRequirements:Bachelor's...

  • Embedded Systems Engineer Position

    1 day ago

    Crumlin, Caerphilly County Borough, United Kingdom KO2 Embedded Recruitment Solutions LTD Full time

    Embedded Systems Engineer PositionWe have an exciting opportunity for an Embedded Systems Engineer to join our team at KO2 Embedded Recruitment Solutions LTD in Belfast.About the Role:Design and implement embedded systems for cutting-edge vehicle and asset telematics solutionsWork closely with software engineers to ensure seamless...

  • Engineering Systems Integrator

    3 weeks ago

    Crumlin, Caerphilly County Borough, United Kingdom JK Recruitment Ltd Full time

    JK Recruitment Ltd is seeking an experienced Engineering Systems Integrator to join our team. In this role, you will be responsible for designing and implementing new systems and processes to integrate new products or existing ones into manufacturing operations.The successful candidate will ensure that all product and system requirements are taken into...

  • Electronics Systems Engineer

    1 day ago

    Crumlin, Caerphilly County Borough, United Kingdom KO2 Embedded Recruitment Solutions LTD Full time

    We are seeking an experienced electronics engineer to join our team in Belfast, UK. This global leader in vehicle and asset telematics offers a competitive salary range of £50,000 - £60,000 per year.Job Overview:The successful candidate will be responsible for designing and developing cutting-edge electronic systems for our clients. With a strong focus on...

  • Junior Draughtsman

    6 months ago

    Crumlin, United Kingdom Relinea Full time

    **About Relinea**: Relinea is a renowned leader in providing cutting-edge GRP (Glass Reinforced Plastic) solutions, dedicated to innovation, quality, and sustainability across various industries. With a commitment to excellence and a passion for pushing the boundaries of GRP technology, we are shaping the future of composite materials worldwide. With a...

  • Manufacturing Engineer

    5 days ago

    Crumlin, Caerphilly County Borough, United Kingdom HAYS Specialist Recruitment Full time

    You are invited to apply for a challenging role as a CNC Machinist with our client, a renowned manufacturer in Northern Ireland. In this position, you will be responsible for manufacturing precision components, operating complex machine tools, and ensuring the highest quality standards are met. If you have experience in an engineering environment, knowledge...

  • Electronics Engineer Position

    1 day ago

    Crumlin, Caerphilly County Borough, United Kingdom KO2 Embedded Recruitment Solutions LTD Full time

    Electronics Engineer Job in BelfastWe are seeking an experienced electronics engineer to join our team in Belfast. This is a fantastic opportunity to work with a global leader in cutting-edge vehicle and asset telematics.Salary: £52,500 - £62,500 per annumKey Responsibilities:Design and develop advanced electronic systems for vehicles and assetsCollaborate...

  • Manufacturing Engineer

    3 days ago

    Crumlin, Caerphilly County Borough, United Kingdom HAYS Specialist Recruitment Full time

    **Job Title:** CNC MachinistAbout the Role:We are seeking an experienced CNC Machinist to join our team at HAYS Specialist Recruitment. As a CNC Machinist, you will be responsible for manufacturing precision components compliant with drawing requirements, including tolerances and specifications.Key Responsibilities:Manufacture precision components using CNC...

  • Precision Engineering Professional

    1 day ago

    Crumlin, Caerphilly County Borough, United Kingdom HAYS Specialist Recruitment Full time

    Career Development OpportunityHays Specialist Recruitment has a fantastic opportunity for a skilled CNC Machinist to join our client's team in Northern Ireland. As a key member of the manufacturing department, you will be responsible for setting up, loading, and programming CNC milling machines, as well as carrying out self-verification of technical...

  • Electronics Systems Developer

    3 days ago

    Crumlin, Caerphilly County Borough, United Kingdom KO2 Embedded Recruitment Solutions LTD Full time

    KO2's client, a global leader in cutting-edge vehicle and asset telematics, is seeking an experienced electronics engineer to join their Belfast-based team.The successful candidate will be part of a workforce of 250 globally, with 55 colleagues in Belfast. This German corporate specializes in IoT solutions and has a strong presence worldwide.This role offers...

  • Senior Software Engineer

    7 months ago

    Crumlin, United Kingdom SciLeads Ltd Full time

    Are you an experienced Senior Software Engineer with a passion for developing cutting-edge software solutions? Join SciLeads, a fast-growing company focused on providing sales intelligence to the life science and pharmaceutical industries. We are actively seeking a highly motivated, experienced, and driven Software Engineer to join our team.Why work at...

  • Engineering Operations Manager

    1 week ago

    Crumlin, Caerphilly County Borough, United Kingdom JK Recruitment Ltd Full time

    JK Recruitment Ltd is seeking an experienced Engineering Operations Manager to join their team in Crumlin. The successful candidate will be responsible for overseeing the implementation of production processes and procedures, leading productivity improvements through project-based activities.Identify manufacturing needs for new products in development.Design...

  • Senior Draughtsman

    6 months ago

    Crumlin, United Kingdom Relinea Full time

    **About Relinea**: Relinea is a renowned leader in providing cutting-edge GRP (Glass Reinforced Plastic) solutions, dedicated to innovation, quality, and sustainability across various industries. With a commitment to excellence and a passion for pushing the boundaries of GRP technology, we are shaping the future of composite materials worldwide. With a...

  • Electronics Hardware Development Lead

    1 day ago

    Crumlin, Caerphilly County Borough, United Kingdom Ko2 Embedded Recruitment Solutions Ltd Full time

    Senior Electronics Design EngineerWe are currently looking for an experienced electronics design engineer to lead our team in the development of advanced vehicle and asset telematics systems.About the Role:This exciting opportunity requires a highly skilled professional who can drive innovation and excellence in their field. As a senior electronics design...

  • Production Process Engineer

    1 week ago

    Crumlin, Caerphilly County Borough, United Kingdom JK Recruitment Ltd Full time

    JK Recruitment Ltd is seeking an experienced Production Process Engineer to join their team in Crumlin, working Monday to Friday days. The successful candidate will be responsible for implementing production processes and procedures, leading productivity improvements through project-based activities.Identify manufacturing needs for new products in...

  • Vehicle Telematics Engineer

    1 day ago

    Crumlin, Caerphilly County Borough, United Kingdom Ko2 Embedded Recruitment Solutions Ltd Full time

    Visionary Electronics Hardware DeveloperWe are seeking a visionary electronics hardware developer to join our team in the development of cutting-edge vehicle and asset telematics systems.About the Role:This exciting opportunity requires a highly skilled professional who can drive innovation and excellence in their field. As a visionary electronics hardware...

  • Principal Software Engineer with Cyber Security Focus

    1 month ago

    Crumlin, Caerphilly County Borough, United Kingdom Johnson Controls Full time

    OverviewWe are a leading global provider of security solutions, committed to protecting people, facilities, and assets. Our innovative products and services enable seamless interactions between devices, ensuring secure and efficient operations.Job DescriptionThis is an exciting opportunity to play a crucial role in designing, developing, and deploying...

  • Manufacturing Operations Lead

    3 weeks ago

    Crumlin, Caerphilly County Borough, United Kingdom JK Recruitment Ltd Full time

    We are seeking a highly skilled Manufacturing Operations Lead to join our team at JK Recruitment Ltd. In this role, you will be responsible for implementing production processes and procedures to drive productivity improvements.The successful candidate will lead project-based activities, including new product introduction and manufacturing cell design to...

  • Pre-Construction Project Manager

    7 days ago

    Crumlin, Caerphilly County Borough, United Kingdom Crescent Specialist Recruitment - CSR NI Ltd Full time

    About Crescent Specialist RecruitmentCrescent Specialist Recruitment is a leading recruitment agency in Northern Ireland, specializing in construction and engineering roles. Our team has extensive knowledge of the industry and understands the skills required to excel in this field.Job SummaryWe are seeking an experienced Preconstruction Manager for our...