Customer Care Agents, Drivers, Allocators

7 months ago


Crumlin, United Kingdom OCS Full time

Overall purpose of the role:
The main purpose of the role is to ensure the safe transfer of Passengers with Reduced Mobility (PRM) through the airport terminal in a timely manner, providing mobility assistance and enabling passengers to enjoy all aspects of the airport experience.

We are looking for a customer focused and friendly individual to join our team of workers and help create a memorable experience for every visitor to the airport.

**Main Duties**:

- Meet and greet arriving/departing/transferring PRM Passengers.
- Communicate effectively with the passengers and staff
- Assist PRM Passengers at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
- Carry out Ambilift vehicle (large box van) driving, customer care agent and desk host duties when required
- In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment; including but not limited to, driving vehicles, aisle chair and wheelchairs
- Provide PRM Passengers with a personal introduction and a brief outline of the processes to follow through the various stages of their journey through the airport. (i.e. Security, Customs, etc)
- Comply with all Health & Safety regulations.
- Use company equipment responsibly ensuring all equipment (radios, devices, etc.) is signed and accounted for before and after every use.
- Liaise at all times with Supervisor/Controller and Front Desk Host.
- Comply with company uniform standards policy.
- Complete equipment checks prior to use including vehicle checks

**To be successful in the role, you will need**:

- Customer Service and Airport Environment experience is strongly desirable
- Knowledge of Disability Awareness
- Able to communicate with customers and staff at all levels
- Ability to lift passengers in accordance with manual handling guidelines.
- A team player

**To meet security requirements, you will need**:

- To provide a detailed reference history - references from last 5 years will be checked by Airport authorities
- Pass a basic Criminal Record Check
- Right to Work in the UK
- Pass various airport trainings

**What will you get in return?**
- A pension scheme
- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
- Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
- Long Service Awards
- Cycle to work scheme
- discounted bicycles
- Access to our Employee Assistance Programme
- 24-7 Wellbeing Support

**Rates of Pay for Roles**
- Customer Care Agent - £11.44 per hour
- Driver - £12.44 per hour
- Allocators - £13.00 per hour

**Why join OCS Group Ltd?**

From providing a first-class shopping experience at major retail and leisure establishments, to maintaining critical factory facilities for well-known industrial organisations, to supporting the patient journey at large hospitals, we provide the essential services that keep businesses and societies running day in and day out.

We are the largest family-owned facilities management services company in the world and we deliver over 70 accredited services internationally.

OCS prides itself as a company that has family values.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS.

**Benefits**:

- Employee discount
- Health & wellbeing programme
- Store discount

Schedule:

- Day shift
- Flexitime
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • Crumlin, United Kingdom OCS Full time

    Overall purpose of the role: The main purpose of the role is to ensure the safe transfer of Passengers with Restricted Mobility (PRM) through the airport terminal in a timely manner, providing mobility assistance and enabling passengers to enjoy all aspects of the airport experience. We are looking for a customer focused and friendly individual to join our...

  • Bus Driver

    2 weeks ago


    Crumlin, United Kingdom McCausland Airport Car Park Full time

    McCausland Airport Car Park needs licenced D1 drivers (with CPC certification) for full time and part time or zero hour contracts as Courtesy Bus Driver based in our busy car park close to Belfast International Airport. Full time - four days on four days off repeating (2 day shifts, then 2 night shifts, then 4 days off) Part time - hours to be discussed at...


  • Crumlin, United Kingdom Ashton Recruitment Full time

    Ashton Recruitment require Van Drivers for our highly successful client based at Nutts Corner. Position: Van Driver Location: Nutts Corner Duration: Temporary (Permanent vacancies may become available dependant on performance) Rate of Pay: £11.54 to £11.80 per hour Hours of Work: Starting between 6am and 8am to Finish - Any 4 out of 6 days Duties will...

  • Transport Planner

    2 weeks ago


    Crumlin, United Kingdom Beatties Distribution Services Ltd Full time

    Start your new career with Beatties Distribution jobs. We are interested in talented, innovative and ambitious individuals to join our team. Beatties Distribution has innovative solutions for every type of transportation need. We know every business is unique, so we work hard to deliver exactly the type of transportation services and logistics that any...


  • Crumlin, United Kingdom Ashton Recruitment Full time

    Ashton Recruitment requires multiple Early Start Van Drivers for our highly successful client based at Nutts Corner. Position: Early Start Van Drivers Location: Nutts Corner Duration: Temporary (Permanent vacancies may become available dependant on performance) Rate of Pay: £11.96 to £12.66 per hour Hours of Work: Any 5 out of 7 days Mon to Sat: Start time...

  • HGV 2 Drivers

    2 months ago


    Crumlin, United Kingdom Ashton Recruitment Full time

    Our client based at Nutts Corner are currently hiring HGV 2 Drivers to cover weekends throughout the Christmas period, drivers must ensure they will not be going over their driving hours before applying. Position: HGV 2 Drivers - No Experience Required Location: Nutts Corner Duration: Temporary (Permanent positions may arise and applications are internal)...

  • Bus Driver

    1 week ago


    Crumlin, United Kingdom McCausland Airport Car Park Full time

    McCausland Airport Car Park would like to recruit a Courtesy Bus Driver on a zero hour contract. The role will be based in our busy car park close to Belfast International Airport. You will work ad hoc to cover sickness, annual leave and busy periods, picking up shifts that suit you. Full valid D1 driving licence with CPC essential. Please send a picture...

  • Bus Driver

    7 months ago


    Crumlin, United Kingdom Alison Gray Recruitment Full time

    **Alison Gray Recruitment are delighted to be hiring for Bus Drivers for a fantastic company in Crumlin.** **Shift Pattern: 4 days on, 4 days off - Days 2x 7am - 7pm & Nights 2x 7pm - 7am** **Pay Rate: £12.30 PH** **Full valid D1 driving licence with CPC essential.** **Day to Day Duties**: - Driving the courtesy bus to and from the terminal building. -...


  • Crumlin, United Kingdom Ashton Recruitment Full time

    Our client based at Nutts Corner are currently hiring full time Van Drivers on the run up to Christmas, permanent position may also be available after Christmas if interested. Position: Weekend Van Drivers Location: Nutts Corner Duration: Temporary Rate of Pay: £11.96 to £12.66 per hour Hours of Work: Fridays, Saturday & Sundays Available Mon to Sat: Start...

  • Christmas Van Drivers

    2 months ago


    Crumlin, United Kingdom Ashton Recruitment Full time

    Our client based at Nutts Corner are currently hiring full time Van Drivers on the run up to Christmas, permanent position may also be available after Christmas if interested. Position: Early Start Van Driver Location: Nutts Corner Duration: Temporary (Permanent vacancies may become available dependant on performance) Rate of Pay: £11.96 to £12.66 per hour...

  • HGV 2 Driver

    4 days ago


    Crumlin, United Kingdom Ashton Recruitment Full time

    Ashton Recruitment requires a HGV 2 Driver for our highly successful client based at Nutts Corner. We can accept applicants who have just passed their HGV test and have no experience. Position: HGV 2 Drivers (No Experience Required) Location: Nutts Corner Duration: Temporary to Permanent (Dependent on performance) Rate of Pay: £13.19 to £14 per hour Hours...

  • Bus Driver

    7 months ago


    Crumlin, United Kingdom McCausland Airport Car Park Full time

    McCausland Airport Car Park needs licenced D/D1 drivers (with CPC certification) for full time contracts as Courtesy Bus Driver based in our busy car park close to Belfast International Airport. Shift pattern is rotating 4 days on 4 days off (2 x Day Shift 07.00-19.00 - 2 x Night Shift 19.00-07.00 - 4 days off) Full valid D1 driving licence with CPC...


  • Crumlin, United Kingdom Beatties Distribution Services Ltd Full time

    _Courier Driver - Specializing in High Value Goods_ Join our team at Beatties Distribution as a Courier Driver specializing in high value goods. Your day will begin at 10:00 AM, embarking on a fulfilling responsibility of collecting and delivering valuable items throughout Northern Ireland and ROI. We are seeking a professional and punctual individual who...


  • Crumlin, Caerphilly County Borough, United Kingdom Ashton Recruitment Full time

    If you're a highly skilled HGV 2 driver looking for a new challenge, we've got an exciting opportunity for you! Ashton Recruitment is seeking a reliable and experienced driver to cover weekends throughout the Christmas period. This is a temporary position with the potential for permanent opportunities arising, and we're offering a competitive hourly rate of...

  • Shuttle Bus Driver

    1 week ago


    Crumlin, United Kingdom McCausland Airport Car Park Full time

    McCausland Airport Car Park has a vacancies for full and part time Courtesy Bus Drivers based in our busy car park close to Belfast International Airport. Shifts available: Full time - four days on four days off repeating (2 day shifts, then 2 night shifts, then 4 days off) Part time - Saturday & Sunday 04.00 - 14.00 or Saturday 16.00-04.00 & Sun...

  • Customer Service

    2 weeks ago


    Crumlin, United Kingdom RedDot Full time

    **_**_**_Would you like to work for a company that offers _**_flexible home working_**_ options?_**_**_** The role start on **22**nd** August, and the starting salary is **£20,592** **What's in it for you as a Customer Service Advisor?** - **Fully remote, hybrid or on-site in Belfast City Centre **(after 8 weeks of training) - A competitive staring salary...

  • Administrator

    1 week ago


    Crumlin, United Kingdom Reed Business Support Full time

    **Traffic Administrator** Established in 1975, a reputable, family-owned business based in Crumlin, who specialise within transportation, are currently seeking a Traffic Clerk to join their team. This is a Full-Time, Permanent position Hours of work: 8.30am - 5pm With a salary of £22,000 **Job Purpose** As Traffic Clerk, you will be responsible for...


  • Crumlin, Caerphilly County Borough, United Kingdom Ashton Recruitment Full time

    Ashton Recruitment is acting as a Recruitment Business. We are seeking a skilled HGV 2 driver to join our team for a temporary opportunity covering weekends throughout the Christmas period. This role offers a competitive hourly rate of £13.19 to £14, making it an attractive option for those looking for a short-term gig with the potential for permanent...

  • Hgv Class 2

    2 weeks ago


    Crumlin, United Kingdom Beatties Distribution Services Ltd Full time

    Beatties Distribution Services started as a small, family run company back in 1985. The company was founded by Stephen, Walter & Andrew Beattie and since then we have grown bigger and better, focused on our primary goal of providing a unique, boutique and premium service to all of our clients. Every service we offer is of the highest quality. We have gone...

  • Clinical Assistant

    4 weeks ago


    Crumlin, Caerphilly County Borough, United Kingdom Specsavers Full time

    **Key Responsibilities:**Provide exceptional customer service, responding to patient needs and concerns in a professional and courteous mannerWork closely with experienced opticians to ensure the smooth running of clinics and provide a welcoming environment for customersDispense lenses, including single vision, bi-focal and varifocal, in accordance with NHS...