Hotel Service Manager
3 weeks ago
We are seeking a highly skilled and experienced Food Services Supervisor to join our team at Hanbury Manor Marriott Hotel & Country Club. As a key member of our food and beverage operations, you will be responsible for ensuring that our guests receive exceptional service and have an unforgettable experience with us.
Key Responsibilities- Ensure staff is working together as a team to provide optimum service and meet guest needs.
- Inspect grooming and attire of staff and address any deficiencies.
- Complete opening and closing duties, including setting up necessary supplies and tools, cleaning equipment and areas, locking doors, etc.
- Monitor dining rooms for seating availability, service, safety, and wellbeing of guests.
- Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating employees.
To be successful in this role, you will need to have:
- A strong background in food and beverage operations.
- Excellent communication and leadership skills.
- The ability to work effectively under pressure and as part of a team.
- A passion for delivering exceptional customer service.
In return for your hard work and dedication, we offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits including:
- 20 days holiday (pro rata) including bank holidays increasing after each year of service.
- 50% discount on Food & Beverage.
- 30% discount on Golf & Spa retail products.
- Access to Leisure Club.
- Length of service rewards and invitations to afternoon teas.
- Monthly/yearly recognition schemes.
- Training both internally and externally.
- Worldwide career opportunities within Marriott hotels.
- Discounted associate room rates for you & friends and family.
- Pension scheme.
- Cycle to work scheme.
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