IT Support Specialist
3 weeks ago
We are seeking a highly skilled and motivated IT Support Specialist to join our team at Baxter Freight Limited. As an IT Support Specialist, you will be responsible for providing technical support to our employees, ensuring that our IT infrastructure is running smoothly, and identifying opportunities for improvement.
Key Responsibilities- Provide first-line technical support to employees via phone, email, and in-person
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Maintain and update IT systems, including hardware, software, and network infrastructure
- Collaborate with the IT team to identify and implement process improvements
- Develop and maintain documentation for IT procedures and policies
- Participate in on-call rotation to provide after-hours support
- Stay up-to-date with the latest technology trends and best practices
- 2+ years of experience in IT support or a related field
- Strong knowledge of Windows Server, Microsoft 365, and other IT systems
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Bachelor's degree in Computer Science or a related field
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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