IT Support Specialist

1 month ago


Nottingham, Nottingham, United Kingdom IT M S Full time

We are seeking a skilled IT Support Specialist to join our team at The Compleat Food Group. As a key member of our IT team, you will be responsible for providing exceptional support to our business by owning issues raised through our Service Desk system from identification to resolution.

Key Responsibilities:

  • Support the business by owning issues raised through the Service Desk system
  • Work with Service Desk tools or similar workload management products
  • Engage with multiple stakeholders and prioritize activity accordingly
  • Communicate progress in a timely manner
  • Make effective and sound decisions with speed

Requirements:

  • A Level qualifications or equivalent is desirable
  • Excellent verbal and written communication skills
  • Experience of working in a multi-site environment
  • Ability to learn new skills and grasp new concepts

What We Offer:

  • Informal and formal training opportunities with a personalized online LMS platform
  • 24/7 access to Grocery Aid (free financial, emotional, and practical support)
  • Physical wellbeing benefits – free on-demand exercise hub and various gym discounts
  • Holiday discounts via online retail discount

We are proud to have built an inclusive and respectful culture where our colleagues feel safe, supported, and valued. We continue to attract diverse talent into our teams, because we know greater diversity leads to exceptional results and provides a better working life.



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