Product Support Specialist

3 weeks ago


Nottingham, Nottingham, United Kingdom Stratasys, Inc. Full time
Product Support Specialist Job Description

Stratasys is a world leader in 3D printing, and we are seeking a skilled Product Support Specialist to join our team.

This position is responsible for supporting assigned product lines, working with the Product Development Organization, Engineering team, and other departments to introduce new products, drive continuous improvement, and solve complex customer issues.

The Product Support Specialist will be deeply involved in the support of SAF Powder Bed Fusion products and will be part of the Customer Success team for SAF.

Key responsibilities include:

  • Providing high-level technical support to customers
  • Contributing to the development of technical and training material
  • Coordinating with Application Engineers to maintain high levels of support for end customers
  • Working with the Knowledge Management team to develop training and certification materials

Requirements include:

  • 4+ years' experience in product management or technical service roles with a focus on electro-mechanical equipment
  • Excellent communication and presentation skills
  • Ability to travel globally

We offer a dynamic and international working culture, flexible working conditions, and a great lunch arrangement.



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