Quality Management Lead
3 days ago
Our client is a leading provider of innovative medical devices, dedicated to enhancing the lives of people with hearing loss.
With a strong global presence, they are committed to delivering exceptional products and services to customers worldwide.
Job SummaryWe are seeking a dynamic and results-oriented Inside Sales Team Leader to lead a thriving sales team.
This pivotal role will involve motivating and inspiring a diverse team of inside sales professionals while actively driving sales within the UK, Ireland, and BeNeLux regions.
Key Responsibilities- Lead and motivate the inside sales team to achieve ambitious sales targets and KPIs.
- Provide coaching, training, and support to team members to enhance their sales skills and performance.
- Monitor and evaluate team performance, offering regular feedback and guidance.
- Analyse sales data and trends to identify areas for improvement and develop effective action plans.
- Achieve revenue sales targets as outlined in quarterly and annual KPIs.
- Implement agreed sales processes to build strong customer relationships and drive growth across allocated channels.
- Work effectively with the planned sales process and coordinate across sales and training teams.
- Collaborate cross-departmentally to develop weekly and monthly sales activity plans.
- Monitor customer performance and sales trends to identify opportunities for improvement.
- Share industry insights and competitive information with the team to inform sales strategies.
- Attend trade shows, conventions, and training seminars as required.
- Utilize Salesforce and other tools to create focused lists of opportunities.
- Higher education qualification in business areas such as management, marketing, or economics.
- Minimum of 2-years successful outside sales experience either with retail or B2B, preferably with Medical Devices or minimum of 5 years successful sales performance in telephone sales or significant customer service experience in the audiology sector.
- Strong computing skills, including proficiency in Microsoft Office applications, CRM (preferably Salesforce), and ERP (preferably D365 or Navision).
- Structured in analysis, planning, working methodology, and documentation.
- Fluency in English is essential (both written and verbal). Dutch or French preferred but not essential.
This role is predominantly office-based in Bicester, with some scope for hybrid (office/home) working arrangements.
Travel will be required for training, team building, and sales/customer events in the UK, Ireland, and Benelux.
What We OfferWe offer a very competitive compensation package, including a strong base salary, generous bonus potential and comprehensive benefits.
If you are a highly motivated and results-driven individual who is passionate about sales and customer success, we encourage you to apply for this exciting opportunity.
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