Administrative Support Professional

3 days ago


Hinckley, Leicestershire, United Kingdom The Portfolio Group Full time

The Portfolio Group is looking for a dedicated Client Services Coordinator to support our consultancy team.

Role Overview

This opportunity allows a skilled and motivated individual to excel in delivering high-quality tax consultancy services. As a Client Services Coordinator, you will play a crucial role in ensuring the smooth operation of consultancy cases.

Responsibilities
  • Manage client relationships and gather necessary information to facilitate effective consultancy cases.
  • Collaborate with the consultancy team to ensure efficient task management and client satisfaction.
  • Prepare and submit reports on consultancy cases to ensure client satisfaction.
  • Update and maintain accurate records and data sheets for VIP clients.
  • Review and analyze CMS system reports to optimize consultancy hours.
  • Provide administrative support, including checking hours and contract statuses.
Requirements
  • Customer service experience in a corporate environment.
Salary and Benefits

$55,000 - $72,000 per annum, based on experience, plus a comprehensive benefits package.



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