Strategic Business Manager

3 weeks ago

London, Greater London, United Kingdom Lloyds Banking Group Full time

About This Opportunity

Merchant Services is a leading provider of payment solutions for merchants of all sizes. We're seeking a highly motivated and ambitious colleague to join our team as the Business Manager, to support the strategy and achieve growth aspirations within the overall Cardnet Business.

As the Business Manager, you'll be a key member of the Merchant Services Executive Leadership Team (ELT) and will represent senior members of the team, engage, and influence the immediate team, the wider Cardnet audience, and the Group.

You'll work closely with the Managing Director of Merchant Services and manage the executive office team. Your key responsibilities will include ensuring effective communication with partners to support our strategy and key objectives across our Business & Commercial Banking (BCB) division.

Key Accountabilities:

  • Support the MD in the undertaking of running the business and the team, being instrumental in the team culture.
  • Co-ordinate written input to formal Group and BCB committees and closely monitor the progress of formal actions.
  • Produce high-quality presentations on developments and priorities for the team to partners across the bank at all levels.
  • Support delivery of the team strategic and transformational agenda.
  • Lead the cost budget working closely with our finance partner.
  • Manage the executive office team.
  • Establish and deliver our communication strategy across the team and BCB.
  • Pro-active identification and management of process issues and business risks, ensuring the highest professional awareness of market developments and impending regulatory change.
  • Pro-actively build relationships with the Merchant Services leadership, wider teams, and partners across BCB & Transformation.
  • Develop a strong working relationship with the MD and ELT.
  • Manage governance responsibilities (e.g. quarterly training).
  • Drive the overall team People Agenda.

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