Savings Growth Ambassador

4 weeks ago


Loughborough, Leicestershire, United Kingdom The Nottingham Full time

The Role:

As a Savings Customer Ambassador, you will be responsible for welcoming and supporting our customers in achieving their financial goals. This will involve delivering outstanding service, both face-to-face and over the phone, and contributing to the growth and retention of savings balances within your branch and the wider network.

You will work closely with your colleagues to create a strong customer-first culture, and be an active force for good, striving to do the right thing by your colleagues, customers, and the community you serve.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work collaboratively as part of a team. You will also need to be highly self-motivated and proactive, with a strong desire to deliver exceptional service and contribute to the success of our business.

We offer a competitive salary of £22,500 per annum, plus benefits, including annual discretionary bonus scheme, Medicash healthcare scheme, 25 days annual leave plus bank holidays, holiday purchase scheme (buy up to 5 days per year), and enhanced family leave.

We pride ourselves on creating a friendly and inclusive culture, where teams genuinely strive to do the right thing by their colleagues and our customers. We also have a strong sustainability agenda, reducing our carbon footprint and giving back to the communities we serve.



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