Energy Procurement Specialist

4 days ago

Brierley Hill, Dudley, United Kingdom Green Recruitment Company Full time
Job Description:

Job Title: Energy Procurement Specialist

Job Summary:

We are seeking an experienced Energy Procurement Specialist to join our team at the Green Recruitment Company. As an Energy Procurement Specialist, you will be responsible for facilitating the seamless renewal of contracts for our customers' energy supplies and associated services.

Key Responsibilities:

  • Renewal of varied portfolio of group customers, as well as contributing to team targets and activity
  • Consultative sales approach ensuring we are delighting our customers by addressing their needs
  • Match customer requirements with appropriate product offerings, including cross-selling of related products
  • Responsible for accurate and timely pricing, including producing relevant documentation for signature and providing insights on price, service and market updates
  • Manage the acceptance process and support the successful registration of supplies (including the objection process)
  • Promote, sell and participate in flexible buying groups where relevant and appropriate
  • Clear, professional, and effective communication, by telephone, email and face-to-face meetings
  • Continuously review your portfolio to identify opportunities, risks, and successes
  • Maintain up-to-date records using the appropriate systems and processes including notice of termination, non-termination fees and lost records
  • Demonstrate high retention rates and customer satisfaction scores
  • Actively identify new business opportunities within your portfolio
  • Work in collaboration with the service team and where relevant act as a point of contact for the customer
  • Comply with updates to company procedures as a result of technology upgrades, process improvements, industry regulations, etc.

Essential Criteria:

  • Experience working to targets associated with the delivery of your role
  • Understanding of both gas and electricity supplies and experience working in the industry
  • Sales experience
  • Pleasant and confident telephone manner
  • Microsoft Office including Excel, Word and Outlook
  • Full UK driving license and a willingness to visit customers and regional offices
  • Ability to visit customers at short notice

Benefits:

  • Rewards Points schemes are available, which allow people to claim points in exchange for shopping vouchers to our annual 'benefits pot' that lets our team tailor their extra benefits. In addition, we provide opportunities for volunteering and charity events to help our team fulfil personal objectives and give back to the community.
  • Cycle to Work
  • Pension Scheme
  • EV Scheme
  • Recognition and Service Awards
  • Employee Assistance Programme
  • Referral Award
  • Flex Time
  • Team Events
  • Eye Care
  • Bonus Scheme
  • Volunteering
  • Non-Statutory Family Leave Benefits

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