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Food and Beverage Operations Manager

2 months ago

Englefield, United Kingdom The Club Company Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Food and Beverage Manager to join our team at The Club Company Ltd. As a key member of our management team, you will be responsible for overseeing the delivery of exceptional dining services and food production throughout the club.

Key Responsibilities
  • Leadership and Management
    • Supervise and oversee all activities, organisational execution, staffing, planning, purchasing and maintaining budgets of the food and beverage department and its team.
    • Monitor compliance with food hygiene standards and procedures.
    • Forecast, plan and manage orders, team and finance via maximising sales and revenue through customer satisfaction and employee engagement.
  • Service Delivery
    • Manage and coordinate the restaurant, functions, Halfway Hut and Pulse Café at the Club consulting with the Club Director/ General Manager, Head Chef and other departments with a view to ensuring the delivery of a high-quality service.
    • Provide a capital request for all necessary equipment and recommends facility renovation needs.
  • Financial Management
    • Responsible for cash and charge procedures, guest check analysis, tip reports, ticket controls and daily sales reports and analysis.
    • Approves the organisational chart, staffing and scheduling plans.
  • Employee Management
    • Leads in the recruitment, training and supervision of the entire team, and is responsible for their performance management using the appropriate appraisal system.
    • Monitors employee dress codes according to policies and procedures.
  • Operational Excellence
    • Assures that all standard operating procedures for revenue and cost control are in place and consistently followed in the food and beverage department.
    • Monitors purchasing and receiving procedures to ensure proper quantity, quality and price for all purchases whilst maintaining good relations with the suppliers.
  • Customer Service
    • Addresses customer complaints and advises the Club Director/ General Manager about appropriate corrective actions taken.
    • Ensures that all new team receive the appropriate safety instructions and training; establishes and enforces all safety policies and procedures.
  • Reporting and Compliance
    • Responsible for closing of rotas within deadlines to ensure correct payroll is submitted and operated within the budgetary requirements.
    • Monitors appearance, upkeep and cleanliness of all equipment and facilities.
Requirements
  • College or university degree in hospitality management or culinary arts; or
  • Has gained experience as a Food & Beverage Manager in a similar position.
Benefits
  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Free parking
  • Gym membership
  • On-site parking